MS KB #817589

  • Thread starter Thread starter Kevin York
  • Start date Start date
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Kevin York

Microsoft Knowledge Base Article - 817589

SYMPTOMS
When you use a the TV tuner feature of your soundcard,
the TV tuner program may stop responding (hang).
CAUSE
This problem may occur if your processor uses hyperthread
technology.

RESOLUTION
A supported fix is now available from Microsoft, but it
is only intended to correct the problem described in this
article.
Date Time Version Size File name
-------------------------------------------------------
-------
01-Apr-2003 09:37 5.3.2600.1193 45,440
Stream.sys

How do I get this file? I just built this computer and
I dont think I should have to pay another $35 to get a
fix.
 
Kevin said:
How do I get this file? I just built this computer and
I dont think I should have to pay another $35 to get a
fix.
Click to expand...

With these specialised fixes, that are not yet generally released, call
the number given, and explain at the start that you want fix number
whatever because you are suffering the specific problem and you will not
be charged. You will probably be asked to provide some feedback on any
problems or side effects you experience with it
 

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