MS Intellimouse USB

[Barry]

The MS Intellimouse that I have used for several years,
now works on-again, off-again. After using the mouse for
a while, the XP operating systems says that it cannot
locate the mouse; then 10 seconds later it reports to
have found new hardware; then several minutes later it
cannot recognize it, and so on.
The mouse is supposedly covered under a 5 year warranty,
but I cannot find where to send the mouse for replacement
under the warranty.

 

[Gary Tsang]

hI,

Call MS Parts and Replacement and explain the situation to them. They
should be able to help you out

1-800-360-7561 is the number.

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp

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