Moving msg leaves a copy in the original folder

[Guest]

I'm using Outlook 2000.
I created the following rule - using the wizard.
Apply this rule after the msg arrives with CUSTOMER QUESTION in the Subject move it to the CUSTOMER folder.

This rule moves the msg just like it should, but leaves a copy in the original folder(in-box)

How do I make it move the msg not copy it?

Thanks

 

[Roady [MVP]]

Do you have more rules configured? Then add the action "and stop processing
rules" to the rule

--
Roady [MVP]
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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----

I'm using Outlook 2000.
I created the following rule - using the wizard.
Apply this rule after the msg arrives with CUSTOMER QUESTION in the

Subject move it to the CUSTOMER folder.

 

[Guest]

Yes, I have about 10 rules all doing the same thing - with different subjects or senders.

 

[Roady [MVP]]

And have added the stop processing more rules action?

--
Roady [MVP]
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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----

Yes, I have about 10 rules all doing the same thing - with different

subjects or senders.

 

[Guest]

Maybe I'm just confused, but if I add "the stop processing" woun't it stop running all my other rules?

 

[Roady [MVP]]

Yes, for that specific message. This will prevent that two rules apply to
the same message creating duplicates.
FI; when you have a rule that moves based on the subject and one that is
based on the sender both move to a different folder. When a message arrives
that have both the specific sender and the specific subject the message gets
copied to both folders.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

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(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----

Maybe I'm just confused, but if I add "the stop processing" woun't it stop

running all my other rules?

 

[Guest]

Roady
THANKS I will try the "STOP PROCESSING
I was under the misconception that STOP PROCESSING would stop all rules on all messages

Doug