movie file won't play - just turns white

[Sara Tanner]

I have several mpg files in my presentation. I have them and the powerpoint
presentation in 1 folder. The client just sent me another mpg (came with
extension mpeg) and it will not play in powerpoint. In slide show the box
turns white and thats it. I can play it in the windows player. All of the
others work fine.

Any suggestions?


Sara

 

[TAJ Simmons]

Sara,

What Sonia said.....
See point 2 on this page

http://www.echosvoice.com/tshoot_video2.htm

As the "white box" in place of video is normally an indication of tooooo long a path length

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
free powerpoint templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com

 

[Sonia]

What version of PowerPoint and what version of Windows are you running? What is
the length in characters of the full path to the mpg file?