Mouse scroll wheel doesn't

[M.I.5¾]

Windows XP Professional SP2.

The mouse has an irritating problem. Whereas all the mouse buttons work,
the scroll wheel won't do anything untill I go into control panel, change
the scroll behaviour, change it back and click OK. It now works, but if the
machine is turned off, or put in standby or hibernated, the scroll wheel
stops working again until the above is repeated.

Any ideas? Anyone?

 

[JohnO]

Any ideas? Anyone?

Have you tried reinstalling the driver? Or just uninstall the mouse entirely
and reinstall it.

-John O

 

[Bob I]

Any other changed user settings not getting saved?

 

[M.I.5¾]

Have you tried reinstalling the driver? Or just uninstall the mouse
entirely and reinstall it.

Indeed I have. I even tried another mouse - same thing.

 

[M.I.5¾]

Any other changed user settings not getting saved?

 

[son1c]

Windows XP Professional SP2.

The mouse has an irritating problem. Whereas all the mouse button
work,
the scroll wheel won't do anything untill I go into control panel
change
the scroll behaviour, change it back and click OK. It now works, bu
if the
machine is turned off, or put in standby or hibernated, the scrol
wheel
stops working again until the above is repeated.

Any ideas? Anyone?

mb try to find driver

 

[Bob I]

make sure this entry exists(see link)

http://www.pctools.com/guides/registry/detail/53/

 

[M.I.5¾]

make sure this entry exists(see link)

http://www.pctools.com/guides/registry/detail/53/

 

[Bob I]

make sure this entry exists(see link)

http://www.pctools.com/guides/registry/detail/53/

You're welcome, have a great day!

 

[M.I.5¾]

make sure this entry exists(see link)

http://www.pctools.com/guides/registry/detail/53/

You're welcome, have a great day!

-------------

Actually, I thought it had fixed it. Well it had, but only in part.

Although most screens now scroll correctly, Internet Explorer does not. And
it won't until the mouse scroll setting in control panel is reset.

I also found that the registry entry that you provided is automatically
reset to '0' when the machine reboots or comes out of standby or hibernate.

 

[Bob I]

M.I.5¾ wrote:




You're welcome, have a great day!

-------------

Actually, I thought it had fixed it. Well it had, but only in part.

Although most screens now scroll correctly, Internet Explorer does not.And
it won't until the mouse scroll setting in control panel is reset.

I also found that the registry entry that you provided is automatically
reset to '0' when the machine reboots or comes out of standby or hibernate.

That's a bit odd. Same thing happen with all profiles?

 

[M.I.5¾]

M.I.5¾ wrote:




You're welcome, have a great day!

-------------

Actually, I thought it had fixed it. Well it had, but only in part.

Although most screens now scroll correctly, Internet Explorer does not.
And it won't until the mouse scroll setting in control panel is reset.

I also found that the registry entry that you provided is automatically
reset to '0' when the machine reboots or comes out of standby or
hibernate.

That's a bit odd. Same thing happen with all profiles?

 

[Bob I]

M.I.5¾ wrote:




That's a bit odd. Same thing happen with all profiles?

Then perhaps the driver is reseting it in the registry? Since you say it
resets coming out of standby or hibernation, I would expect that Windows
isn't doing the "resetting", so is there another driver you can use that
does make the mouse wheel work, and try that? Even if the extra buttons
aren't recognized it would eliminate the driver changing the wheel setting.

 

[M.I.5¾]

M.I.5¾ wrote:




That's a bit odd. Same thing happen with all profiles?

Then perhaps the driver is reseting it in the registry? Since you say it
resets coming out of standby or hibernation, I would expect that Windows
isn't doing the "resetting", so is there another driver you can use that
does make the mouse wheel work, and try that? Even if the extra buttons
aren't recognized it would eliminate the driver changing the wheel setting.

 

[M.I.5¾]

Then perhaps the driver is reseting it in the registry? Since you say it
resets coming out of standby or hibernation, I would expect that Windows
isn't doing the "resetting", so is there another driver you can use that
does make the mouse wheel work, and try that? Even if the extra buttons
aren't recognized it would eliminate the driver changing the wheel
setting.

-------------

I don't think I can use another mouse driver since this is a wireless
mouse and requires its own driver to support the wireless bit and to
support the extra buttons not found on your common or garden mouse.

 

[Bob I]

---------------

STOP PRESS: I tried another non wireless mouse and a different driver -same
thing. I think I'm going to bounce this in the suppliers direction, the
machine is still under warranty.

The part that bugs me is the "registry key reset" part of the business.

 

[M.I.5¾]

---------------

STOP PRESS: I tried another non wireless mouse and a different driver -
same thing. I think I'm going to bounce this in the suppliers direction,
the machine is still under warranty.

The part that bugs me is the "registry key reset" part of the business.