R
Ralph Miller
Help, we are having problems with our machines after the
critical update 821557 is applied. After applying this
patch, we lose the ability to right-click on anything.
The PC just sits there and won't respond and does not
respond even after waiting for well over a minute just to
bring up a right-click menu. Only rebooting allows us to
get control of the machine again. The machines involved
are all good quality Gateways, at least 1.6 Ghz with 512
MB RAM and Nvidia geforce cards with up to date drivers.
If we remove the 821557 update, the PCs revert to correct
behavior. Please help. Until we resolve this problem, we
had to turn off all windows updates in our domain to
prevent this update from being reinstalled on the
machines we removed it from.
critical update 821557 is applied. After applying this
patch, we lose the ability to right-click on anything.
The PC just sits there and won't respond and does not
respond even after waiting for well over a minute just to
bring up a right-click menu. Only rebooting allows us to
get control of the machine again. The machines involved
are all good quality Gateways, at least 1.6 Ghz with 512
MB RAM and Nvidia geforce cards with up to date drivers.
If we remove the 821557 update, the PCs revert to correct
behavior. Please help. Until we resolve this problem, we
had to turn off all windows updates in our domain to
prevent this update from being reinstalled on the
machines we removed it from.