G
Guest
Using Word 2003 we have a problem with two symptoms:
1. The mouse does not work in the body of a document. It can pull down
menus, but will not highlight or otherwise work with text.
2. When you doubleclick a desktop document, Word opens but the document
does not.
In an effort to solve the problem I have:
A. Reinstalled and repaired Word.
B. Deleted and recreated the user's profile.
C. Deleted the Word settings in the Registry.
Other users on the machine do NOT have the problem. This has happened on
multiple machines, but not necessarily for each user on the machines. Has
anyone had this problem and found a fix?
1. The mouse does not work in the body of a document. It can pull down
menus, but will not highlight or otherwise work with text.
2. When you doubleclick a desktop document, Word opens but the document
does not.
In an effort to solve the problem I have:
A. Reinstalled and repaired Word.
B. Deleted and recreated the user's profile.
C. Deleted the Word settings in the Registry.
Other users on the machine do NOT have the problem. This has happened on
multiple machines, but not necessarily for each user on the machines. Has
anyone had this problem and found a fix?