mouse and screen frozen

Z

zhj23

Hello! Friends

I am running XP-pro. The following are the symptoms of my problems:

1. mouse moves on its own
2. the screen freezes (hung-up)
3. can't get the sign-in screen.

Appreciate if anyone could help to fix the problems.

zhj23
 
E

Elmo

zhj23 said:
Hello! Friends

I am running XP-pro. The following are the symptoms of my problems:

1. mouse moves on its own

a. Disable the touchpad.

b. Place the mouse on a dull surface with a porous texture.
2. the screen freezes (hung-up)

a. Try lowering graphics hardware acceleration slide. You can lower
graphics hardware acceleration in Display Properties, Settings tab,
Advanced button, Troubleshooting tab. If this helps, you probably need
a different graphics card or drivers.

b. Run DXDiag and see if it complains of uncertified drivers; try
lowering graphics hardware acceleration, etc.. Also look at the
computer manufacturer site and the graphics card manufacturer site for
different drivers. Try upgrades, reference drivers, and drivers for
other model cards till you find one that works. Do a search at
http://groups.google.com entering the game and graphics card model for
more suggestions.

Look for drivers and utilities at these sites:

http://www.guru3d.com/
http://www.reactorcritical.com/download.shtml
http://www.viaarena.com/?PageID=3&faq=7&Search=
http://www.voodoofiles.com/
http://www.ati.com/support/driver.html

See if there's a BIOS upgrade for your system. Look at the
manufacturer's site, Compaq, PB, etc., and also at the motherboard
manufacturer's site.
 

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