? Motherboard causing HD problem?


S

Sam

x-no-archive: yes

My HD Model: WD1002FAEX-00Z3A (other specs below)

HD Tune gives me a warning: Current Pending Sector 1, Current 200
Worst 200 Threshold 1

WD Data lifeguard Diagnostic for Windows says "Quick Test on Drive 1
did not complete! Status Code =07 (Failed test element), Failure
Checkpoint = 97 (Unknown Test), Smart Test did not complete.

But I also received a multiple Windows 7 Event Errors: The driver
detected a controller error on \Device\Harddisk5\DR5.

Windows Checkdsk showed a file that needed it's clusters moved. That's
about it.

Does it sound like I am dealing with one or more issues? How can I
troubleshoot? My HD is still under warranty. However, I am not so sure
about my Asus MB.

Specs: System Manufacturer/Model Number Asus P6X58D-E
OS Windows 7
CPU Intel Core i7 930
Motherboard Asus X58 P6X58D-E
Memory G.SKILL F3-12800CL9T-6GBNQ 6GB DDR3 3X2GB DDR3-1600 CL 9-9-9
Graphics Card ATI Radeon HD 5700

Update your System Spec PSU Coolermaster Silent Pro 700W Modular Power
Supply
Hard Drives Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB
Hitachi 500GB Deskstar SATA 2
 
Ad

Advertisements

R

Rod Speed

Sam said:
My HD Model: WD1002FAEX-00Z3A (other specs below)
HD Tune gives me a warning: Current Pending Sector 1,
Current 200 Worst 200 Threshold 1
WD Data lifeguard Diagnostic for Windows says "Quick Test on Drive
1 did not complete! Status Code =07 (Failed test element), Failure
Checkpoint = 97 (Unknown Test), Smart Test did not complete.
But I also received a multiple Windows 7 Event Errors: The
driver detected a controller error on \Device\Harddisk5\DR5.
Windows Checkdsk showed a file that needed it's clusters moved. That's about it.
Does it sound like I am dealing with one or more issues?

One. The drive has at least one bad sector.
How can I troubleshoot?

Post the Everest SMART report on the drive.
http://www.majorgeeks.com/download.php?det=4181
My HD is still under warranty. However, I am not so sure about my Asus MB.

Its the drive, not the motherboard.
 
S

Sam

x-no-archive: yes

One. The drive has at least one bad sector.

Thanks Ron! I can always count on you :)

I did an Acronis backup and it took a very long time, much more so
than it should...especially since I had 694 GB free/1000 GB. Acronis
validated the backup but there seems to be some corruption with
Windows. I cant run HDTUNE any more. It's just hanging. I have an LBA
Error at 3537408.
Post the Everest SMART report on the drive.http://www.majorgeeks.com/download.php?det=4181
Here is the SMART report. Should I do a fresh install after I get my
drive RMAed or use an Acronic almost fresh install original from last
year?

01 Raw Read Error Rate 51 200 200 0
OK: Value is normal
03 Spin Up Time 21 174 170
4258 OK: Value is normal
04 Start/Stop Count 0 99 99
1084 OK: Always passing
05 Reallocated Sector Count 140 200 200
0 OK: Value is normal
07 Seek Error Rate 0 200 200
0 OK: Always passing
09 Power-On Time Count 0 96 96
3615 OK: Always passing
0A Spin Retry Count 0 100 100
0 OK: Always passing
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 99 99
1069 OK: Always passing
C0 Power-Off Retract Count 0 200 200
57 OK: Always passing
C1 Load/Unload Cycle Count 0 200 200
1026 OK: Always passing
C2 Temperature 0 112 105
35 OK: Always passing
C4 Reallocation Event Count 0 200 200
0 OK: Always passing
C5 Current Pending Sector Count 0 200 200
1 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 200 200
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 0 200 200
0 OK: Always passing
 
S

Sam

x-no-archive: yes

One. The drive has at least one bad sector.

Thanks Ron. I can always count on you! Just an FYI. My Acronis
backup took a very long time to create, it passed the validation but
had one error in thet LBA 3537408. Should I use my original Acronis
backup or install the same one and have Windows try to repair if
necessary? I have a feeling some data maybe corrupt on the latest
image even though W7 isnt detecting it.
Post the Everest SMART report on the drive.http://www.majorgeeks.com/download.php?det=4181

Here is the SMART info.

01 Raw Read Error Rate 51 200 200
0 OK: Value is normal
03 Spin Up Time 21 174 170
4258 OK: Value is normal
04 Start/Stop Count 0 99 99
1084 OK: Always passing
05 Reallocated Sector Count 140 200 200
0 OK: Value is normal
07 Seek Error Rate 0 200 200
0 OK: Always passing
09 Power-On Time Count 0 96 96
3615 OK: Always passing
0A Spin Retry Count 0 100 100
0 OK: Always passing
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 99 99
1069 OK: Always passing
C0 Power-Off Retract Count 0 200 200
57 OK: Always passing
C1 Load/Unload Cycle Count 0 200 200
1026 OK: Always passing
C2 Temperature 0 112 105
35 OK: Always passing
C4 Reallocation Event Count 0 200 200
0 OK: Always passing
C5 Current Pending Sector Count 0 200 200
1 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 200 200
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 0 200 200
0 OK: Always passing
 
R

Rod Speed

Thanks Ron. I can always count on you! Just an FYI. My
Acronis backup took a very long time to create, it passed
the validation but had one error in thet LBA 3537408.

Yeah, thats clearly the pending sector, its going bad.
Should I use my original Acronis backup or install the same one

Not clear what you mean there.
and have Windows try to repair if necessary?
I have a feeling some data maybe corrupt on the
latest image even though W7 isnt detecting it.

A pending sector means that the drive did eventually get the data
from that sector fine, it just needed quite a few retrys to get the data.

So a restore using the latest backup should be fine.
Here is the SMART info.
01 Raw Read Error Rate 51 200 200
0 OK: Value is normal
03 Spin Up Time 21 174 170
4258 OK: Value is normal
04 Start/Stop Count 0 99 99
1084 OK: Always passing
05 Reallocated Sector Count 140 200 200
0 OK: Value is normal
07 Seek Error Rate 0 200 200
0 OK: Always passing
09 Power-On Time Count 0 96 96
3615 OK: Always passing
0A Spin Retry Count 0 100 100
0 OK: Always passing
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 99 99
1069 OK: Always passing
C0 Power-Off Retract Count 0 200 200
57 OK: Always passing
C1 Load/Unload Cycle Count 0 200 200
1026 OK: Always passing
C2 Temperature 0 112 105
35 OK: Always passing
C4 Reallocation Event Count 0 200 200
0 OK: Always passing
C5 Current Pending Sector Count 0 200 200
1 OK: Always passing

Thats the only imperfect result.
 
R

Rod Speed

Sam wrote
Thanks Ron! I can always count on you :)
I did an Acronis backup and it took a very long time, much more
so than it should...especially since I had 694 GB free/1000 GB.

Likely it took a long time to get the data from that pending sector, lots of retrys.

But it did get the data from that sector eventually.
Acronis validated the backup but there seems to be some corruption
with Windows. I cant run HDTUNE any more. It's just hanging.

Likely something HDTUNE uses is in that sector and it doesnt retry forever.
I have an LBA Error at 3537408.

Thats the pending sector.
Here is the SMART report. Should I do a fresh install after I get my drive
RMAed or use an Acronic almost fresh install original from last year?

The latest backup should be fine. If thats got any visible
problems when used, use the backup from last year.
01 Raw Read Error Rate 51 200 200 0
OK: Value is normal
03 Spin Up Time 21 174 170
4258 OK: Value is normal
04 Start/Stop Count 0 99 99
1084 OK: Always passing
05 Reallocated Sector Count 140 200 200
0 OK: Value is normal
07 Seek Error Rate 0 200 200
0 OK: Always passing
09 Power-On Time Count 0 96 96
3615 OK: Always passing
0A Spin Retry Count 0 100 100
0 OK: Always passing
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 99 99
1069 OK: Always passing
C0 Power-Off Retract Count 0 200 200
57 OK: Always passing
C1 Load/Unload Cycle Count 0 200 200
1026 OK: Always passing
C2 Temperature 0 112 105
35 OK: Always passing
C4 Reallocation Event Count 0 200 200
0 OK: Always passing
C5 Current Pending Sector Count 0 200 200
1 OK: Always passing

Thats the problem with the drive, that one sector which needs to
be read repeatedly to be able to be read successfully eventually.
 
Ad

Advertisements

S

Sam

x-no-archive: yes

Ron, I am dumbfounded now. I am still waiting for the RMA'ed drive
which should be here shortly. Perhaps you can shed some light on
this.

I just ran HDTUNE again, this time absolutely no pending sectors are
shown. I also ran WD Diagnostic utillity from Windows and unlike
before it passed the SMART test. Below is the new updated info on the
drive:

Current:
HD Tune Pro: Health

ID Current Worst
ThresholdData Status
(01) Raw Read Error Rate 200 200 51
0 ok
(03) Spin Up Time 171 170 21
4433 ok
(04) Start/Stop Count 99 99 0
1094 ok
(05) Reallocated Sector Count 200 200 140
0 ok
(07) Seek Error Rate 100 253 0
0 ok
(09) Power On Hours Count 95 95 0
3652 ok
(0A) Spin Retry Count 100 100 0
0 ok
(0B) Calibration Retry Count 100 100 0
0 ok
(0C) Power Cycle Count 99 99 0
1079 ok
(C0) Power Off Retract Count 200 200 0
57 ok
(C1) Load Cycle Count 200 200 0
1036 ok
(C2) Temperature 113 105 0
34 ok
(C4) Reallocated Event Count 200 200 0
0 ok
(C5) Current Pending Sector 200 200 0
0 ok
(C6) Offline Uncorrectable 200 200 0
0 ok
(C7) Ultra DMA CRC Error Count 200 200 0
0 ok
(C8) Write Error Rate 200 200 0
0 ok

Health Status : ok

Previous:

01 Raw Read Error Rate 51 200 200 0
OK: Value is normal
03 Spin Up Time 21 174 170
4258 OK: Value is normal
04 Start/Stop Count 0 99 99
1084 OK: Always passing
05 Reallocated Sector Count 140 200 200
0 OK: Value is normal
07 Seek Error Rate 0 200 200
0 OK: Always passing
09 Power-On Time Count 0 96 96
3615 OK: Always passing
0A Spin Retry Count 0 100 100
0 OK: Always passing
0B Calibration Retry Count 0 100 100
0 OK: Always passing
0C Power Cycle Count 0 99 99
1069 OK: Always passing
C0 Power-Off Retract Count 0 200 200
57 OK: Always passing
C1 Load/Unload Cycle Count 0 200 200
1026 OK: Always passing
C2 Temperature 0 112 105
35 OK: Always passing
C4 Reallocation Event Count 0 200 200
0 OK: Always passing
C5 Current Pending Sector Count 0 200 200
1 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 200 200
0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200
0 OK: Always passing
C8 Write Error Rate 0 200 200
0 OK: Always passing
 
Ad

Advertisements

R

Rod Speed

Sam said:
Ron, I am dumbfounded now. I am still waiting for the RMA'ed drive
which should be here shortly. Perhaps you can shed some light on this.
I just ran HDTUNE again, this time absolutely no pending
sectors are shown. I also ran WD Diagnostic utillity from
Windows and unlike before it passed the SMART test.

Because the pending sector has gone.

Pending sectors are those that were difficult to read.

So its got an intermittent fault that has now gone away for a while.

I'd replace it when the replacement shows up.
Below is the new updated info on the drive:
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top