More IE crashes

[Guest]

I've previously posted about a ton of IE crashes since installing the last MS
update without resolution so far. The message is "IE has encountered an error
and needs to close" or something like that. It also gives you the option to
"debug" or "close".

This time I made note of the error message. Hopefully it means something to
someone:

AppName: iexplore.exe
AppVer: 6.0.2900.2180
ModName: radhslib.dll
ModVer: 0.0.0.0
Offset: 00001a56

 

[Guest]

Just experienced another crash on the following page,
http://www.microsoft.com/windows/ie/default.mspx

This time the error data is:

AppName: iexplore.exe
AppVer: 6.0.2900.2180
ModName: kernel32.dll
ModVer: 5.1.2600.2180
Offset: 0001eb33

 

[Ted Zieglar]

You sure you've got the correct spelling for that .dll? Because it
produces no hits the way you have it spelled...and that usually means
it's spyware.

 

[Frank Saunders, MS-MVP OE]

I've previously posted about a ton of IE crashes since installing the last
MS
update without resolution so far. The message is "IE has encountered an
error
and needs to close" or something like that. It also gives you the option
to
"debug" or "close".

This time I made note of the error message. Hopefully it means something
to
someone:

AppName: iexplore.exe
AppVer: 6.0.2900.2180
ModName: radhslib.dll
ModVer: 0.0.0.0
Offset: 00001a56

radhslib.dll does not appear to be a Microsoft file. Can you determine
where it came from? Check it's Properties.

 

[Guest]

I did a bit more research and discovered that radhslib.dll is a part of the
Naomi web filter by Radiant Morning Technologies.

 

[Frank Saunders, MS-MVP OE]

Do you have a problem if you turn that off?

 

[Ted Zieglar]

From the Radiant Morning Technologies website:

"Q: Naomi is shutting down my web browser regardless of the site I'm
visiting.

A: Spyware or dialers might be installed on your pc. Naomi is able to
detect some dialer sites, blocking them."

 

[Guest]

Hi Frank,

I uninstalled the program and have been surfing for nearly 2 hours without a
crash. I guess that was the problem. Never had this trouble prior to the
latest round of MS updates though.

 

[Guest]

Hi Ted,

My problem (which seems to have been sorted out now) is not what is
described on that webpage. The way Naomi works is when you try to load a
flagged webpage the program will automatically shut down whatever browser
you're using without warning. It's as if you killed it in the Task Manager.
The problem I was experiencing was browser crashes.