More Freezing clients on TS

[Mike Brandonisio]

Hi,

I have a win2k TS, 1.8 cel, 1.5Gig RAM, 80Gig RAID-1 with just 5 users. At
times the server will freeze. During the freeze all of the TS users get an
hourglass in the application they happen to be working in. File shares
become inaccessible for those who are just using file shares so they cannot
save or open application on the shares. In the weeks that I have been
trouble shooting this I have tried uninstalling MS Office XP Pro and
reinstalling. That seemed to clear it up for about a week. Now It looks like
the freezing coincides with a system event error event code 4319.

" A duplicate name has been detected on the TCP network.
The IP address of the machine that sent the message is in the data.
Use nbtstat -n in a command window to check which name is in the conflict
state. "

All of our users are using win XP pro with the RDP client that it comes
with. I have reviewed this link.

http://support.microsoft.com/default.aspx?scid=kb;en-us;242053

We are not using WINS and I cannot find anything about bindings on either
the server or client computers. Any ideas?

Mike
--
Mike Brandonisio * 3D Modeling and Animation
Tech One Illustration * Web Solutions & Interactive Media
mailto: (e-mail address removed) * Technical Illustration
http://www.techone.org/ * Web & Database Systems

Music For Your Mind
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[Matthew Harris [MVP]]

Does this server happen to have dual network cards?

-M

 

[Mike Brandonisio]

Hi Mathew,

We have one embedded gigabit port. We are using a Dell power edge 600sc.
Here is a list some of the applications that are used on the server:

MS Office XP Pro
QuickBooks pro 2003 & 2004
Tapeware - For backup
Veritas - Backup laptops
CA eTrust AV v7.0
ACT v6.0


Mike
--
Mike Brandonisio * 3D Modeling and Animation
Tech One Illustration * Web Solutions & Interactive Media
mailto: (e-mail address removed) * Technical Illustration
http://www.techone.org/ * Web & Database Systems

Music For Your Mind
http://www.mp3.com/metzgerscar/

 

[Matthew Harris [MVP]]

When you get this error, have you tried running the
nbtstat command to see which netbios name is in conflict?

This smells awfully like a network problem. Do you have
the latest firmware installed on your switches (if you use
switches)?

-M

 

[Mike Brandonisio]

Hi Matt,

Your sniffer is right on. We just added a SuSE Linux Open Exchange server on
the day this all started up. It runs Samba for Windows file sharing. So it
turns out the Samba server thought it was the PDC when our win2k box is
actually the PDC on our network. They must have been fighting for PDC. I
adjusted some setting on the Samba server and it seems fine now. Most of the
office out at a conference this week time will tell if this is the fix.

Thanks,
Mike