Monitor Problem

[Brittany]

Hi,

When i came home today i went to use my computer. It was already on
but the button on my monitor was an orange color, and my screen looked
as if my computer was shut off, but the computer was on. so i held the
power button for 5 seconds like my windows xp booklet said to (turning
it off), then i turned it back on. my monitor button was green for
like 2 seconds then went straight to orange, and it didnt look any
different, just like the computer was off. what do i do??????

Confused,
Brittany

 

[Rick \Nutcase\ Rogers]

Hi Brittney,

It could either be the monitor has died, or the video card is toast. The
easiest way to tell is to a) try a different monitor and b) try that monitor
on a different system. If (a) works normally, then the problem is a dead
monitor. If (b) works normally, then it is likely the video card.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Jack C.]

Hi,

When i came home today i went to use my computer. It was already on
but the button on my monitor was an orange color, and my screen looked
as if my computer was shut off, but the computer was on. so i held the
power button for 5 seconds like my windows xp booklet said to (turning
it off), then i turned it back on. my monitor button was green for
like 2 seconds then went straight to orange, and it didnt look any
different, just like the computer was off. what do i do??????

Confused,
Brittany

It could be just about anything, except for software. When you turn the
computer on do you hear a single beep, or possibly a series of beeps?
Typically, when the monitors' screen is blank and the power LED is
orange, it's telling you that there is no video signal coming from the
computer. This could be due to a bad video card, power supply,
motherboard, memory, an overheated CPU, a bad fan or may just be a loose
connector. Shut everything off. Turn the monitor on first. Turn the
computer on and listen closely for any beeps. Also watch the HDD LED
(hard drive activity lite - usually RED or ORANGE) to see if it flickers
as if it were booting normally or if it just turns solid red for a
second or two and then goes out. You could also insert a floppy disk and
watch and listen to see if the system attempts to boot from it (grinding
noises and green LED flickering). When you've tried all this, post the
results back here. Good luck.

Jack C.