Modem undetected on 5000 Inspiron with Win Xp Pro OS

[Carlos]

Hello

Hope all is well

A friend has a Dell Inspiron 5000 with Windows XP
Professional. It has a modem port on the left-hand side,
however, the OS does not list it; Device Manager has no
indication of a Modem. I ran the add/remove hardware
specifying the Modem & nothing came up.

Also, added a 'default' 'standard 56kb modem' but not sure
if this will work anyway.

Any ideas, suggestions? It does have a modem embedded to
the board so it seems.

Thanks, regards

Carlos

 

[Alvin Brown]

Hello

Four options you have
1. Call Dell Tech Support
2. Your internal modem could be defective
3. Go and purchase a modem pcmcia
4. Check Dell's website for driver for your particular laptop modem

Alvin