Modem speed

[Kathy]

I have a 56k modem but for some reason it will not connect
any higher than 28.8k. The ISP I am currently using
specializes in 56k connections so I know there are no
problems with the ISP slowing the connection down. How
can I make my modem connect to the inernet at a faster
speed?

 

[V Green]

I have a 56k modem but for some reason it will not connect
any higher than 28.8k. The ISP I am currently using
specializes in 56k connections so I know there are no
problems with the ISP slowing the connection down. How
can I make my modem connect to the inernet at a faster
speed?

It's likely the fault of your phone line. For 56K
to work, you phone line must adhere to some fairly
specific specs -

Did you used to be able to connect at 56K, or is this your first try?

There used to be a site at US Robotics that you
could dial into that would tell you if the telco infrastructure
is at fault, but I don't have the UL any more...

 

[Kathy]

Yes, my computer used to dial the 56k that it was supposed
to. Everything is the same as then, also.

 

[Bruce Chambers]

I have a 56k modem but for some reason it will not connect
any higher than 28.8k. The ISP I am currently using
specializes in 56k connections so I know there are no
problems with the ISP slowing the connection down. How
can I make my modem connect to the inernet at a faster
speed?

Dial-up connection speeds are as much dependent upon the quality
of the phone lines and telephone switching equipment between you and
your ISP as they are upon the capabilities of the modem itself. If
your ISP's servers are located quite far from you physically, and the
data must therefore pass through multiple connections, junctions, and
switches, the signal will be further degraded, as a larger portion of
your bandwidth must be used for error correction.

You can ask your local TelCo to verify the quality of your phone
lines, but they'll probably not be overly co-operative. As long as
the phone lines can successfully carry good quality voice signals, the
TelCo is likely to assume the position that it has satisfactorily done
it's job.


--

Bruce Chambers

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You can have peace. Or you can have freedom. Don't ever
count on having both at once. - RAH

 

[V Green]

Yes, my computer used to dial the 56k that it was supposed
to. Everything is the same as then, also.

Does it seem that things are *actually* slower?

If it doesn't, then the modem is just sending XP a connect
string that it doesn't understand, and the actual connect speed
it being misreported.

Did you install the modem "drivers" from the CD that
came with it?

 

[Bob I]

Did you install the correct drivers for the modem when you installed it?

 

[Bob I]

If "everything" is the same on the computer as when you were connecting
at "56k" then there is a problem with the phone line between your
location and the ISP location.