Modem Problem

[QuietOne]

I am having the following problem with my modem setup which I am able to
work around but would like a more permanent solution

1. My modem is an external dial-up modem made by Swann (Australian)

2. It is not PnP but I can manually install it by telling WinXp not to try
and find it automatically.
If I allow it to search automatically it only finds a Rockwell PNP modem
which comes with WinXp.
The problem with allowing this to be installed is that if the physical modem
is NOT powered on when I boot Windows it does not see it when I subsequently
try to dial up.

3. If however I manually install the Swann modem it works okay if I power it
up later and dial up. BUT, if whilst the physical modem is powered on, I
happen to need to restart windows, then windows replaces the Swann modem
with the Rockwell, and I am back where I started.

How can I prevent Windows from replacing my Swann installation with the
Rockwell ? (Apart from remembering to power off the modem when I need to
reboot)
Windows can be so annoying when it thinks it knows best what you want. !!

Can I turn off PNP for the modem ?
Can I completely remove the Rockwell drivers etc to prevent Windows from
finding it ?

Thanks,
Geoff

 

[Lior]

Hey, before you do anything else go to your modem
manufacture's web site and look maybe they have new
drivers for your modem that are WinXP compatible, then
your problem probably will be over.
If not maybe they have a good solution, It does sound like
a problem that is well know among that modem model users
and if so I'm sure that its manufaturer knows about it
too, you cant be the only one that has this modem and uses
XP right?
Anyway there is an option in your computers BIOS that
tells it if the operating system is PnP or not, you can
try to turn it off, it usually doesn't do much, and maybe
it will help you without doing anything bad if it does
just turn in back on again and everything will be good.
but first check with the modem manufacturer.

Lior.

 

[Lior]

And Yes WinXP can be very annoying.

-----Original Message-----
Hey, before you do anything else go to your modem
manufacture's web site and look maybe they have new
drivers for your modem that are WinXP compatible, then
your problem probably will be over.
If not maybe they have a good solution, It does sound like
a problem that is well know among that modem model users
and if so I'm sure that its manufaturer knows about it
too, you cant be the only one that has this modem and uses
XP right?
Anyway there is an option in your computers BIOS that
tells it if the operating system is PnP or not, you can
try to turn it off, it usually doesn't do much, and maybe
it will help you without doing anything bad if it does
just turn in back on again and everything will be good.
but first check with the modem manufacturer.

Lior.
telling
WinXp not to try if
the physical modem works
okay if I power it modem
when I need to
.