missing w00cb878.dll file please help

[Guest]

i get the error message everytime i boot up saying missing w00cb878.dll

the specified module could not be found

any help would be most welcome

thanks

i am using widows xp

 

[Sharon F]

i get the error message everytime i boot up saying missing w00cb878.dll

the specified module could not be found

any help would be most welcome

thanks

i am using widows xp

Cannot find any information on "w00cb878.dll" via a google search. It is
not a file name that I am familiar with so can't tell you what it's for.

The startup message means that something is loading that wants that file
and it cannot be found. Either it is missing or it is damaged.

If you can figure out what that file is and what it belongs to, moving
forward will be a lot easier.

Event Viewer (one of the System Tools) may reveal more about where that
file should be located or what application is looking for it. There may be
a more complete path noted for the file, example: C:\Program Files\<program
name>\w00cb878.dll If you find a more complete path and it leads to a
program that you actually use, reinstall the program. If you do not use the
program, uninstall it.

If no leads on what the file belongs to, open the registry editor and
search the RUN keys for that file name. When found, export JUST the key
that includes that file name. Then delete the key. Restart the computer. If
the error message is gone, you're done. If a program was depending on it,
you'll probably see another error message about another file that is
missing. If not familiar with working in the registry in this manner, stop.

Instead, you could try msconfig or one of the startup manager programs such
as the one found here: http://www.mlin.net/StartupMonitor.shtml

Using one of these tools, disable startup programs (except for those that
are needed to run your hardware properly). Restart to see if message is
gone. If yes, add a program back to startup. Restart again to see if
message appears. Repeat until you find the problem startup item.

NOTE: This is an odd named file. It is possible that it was part of malware
or a virus that was removed by your antivirus software or anti-spyware
software recently. Check logs for those programs to see if you can connect
the time that this error message started appearing with the removal of a
nasty. Then look up the named offender at the relevant website (that of the
antivirus program or the anti-spyware program) to see if there are further
directions for manual removal.

 

[Abraxas]

i get the error message everytime i boot up saying missing w00cb878.dll

the specified module could not be found

any help would be most welcome

thanks

i am using widows xp

Go to Start > Run, and type:

regedit

Search for that dll using the Find functionality under the Edit menu.
Delete each found reference. Continue the search by pressing F3 until
you are notified that you have searched the entire registry.

If that file was needed for some installed application, you will
eventually get an error message while using that app and you will need
to reinstall it. If it belonged to something you have already
uninstalled, the problem should be solved.

 

[Guest]

Thank you both for answering my plea for help lol

please forgive me i am not very good with computers i am still learning but
i managed to find it on startup programs i will put all that is on the list
because i do not understand it and i am hoping that someone might lol


ebhcf579 "rundll32.exe" w00cb878.dll,n 001cf5780000000a00cb878 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

that is what is in the list
i do not know what program it is i have looked on my list and can not find a
program with ebhcf579

thank you so much for your help

 

[Guest]

sorry forgot to say i got that information from system tools system information

 

[Guest]

i have these things in the start up which i looked for in run and typed in
regedit etc..

i think it is the kpn thing thats causing the problem but i do not know
anything about it so i do not want to delete it just in case

if anyone has and idea of what this is and if it is safe to delete please
let me know

thanks

 

[Sharon F]

Thank you both for answering my plea for help lol

please forgive me i am not very good with computers i am still learning but
i managed to find it on startup programs i will put all that is on the list
because i do not understand it and i am hoping that someone might lol

ebhcf579 "rundll32.exe" w00cb878.dll,n 001cf5780000000a00cb878 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

that is what is in the list
i do not know what program it is i have looked on my list and can not find a
program with ebhcf579

thank you so much for your help

Doesn't really tell us what program it's from but something you might try:
Click Start> Run and type MSCONFIG
The system configuration tool will open, click the Startup tab. On that
page, uncheck the box for that item. Click OK and restart the computer. As
you log on, MSCONFIG will tell you that you are using selective startup.
Click to check the box "do not tell me again" and click OK.

If the message about that .dll file stays away and if all your software is
working okay, it is safe to leave the system this way (selective startup
via MSCONFIG).

If you have a problem with the message coming back, that's because the
software that wants that .dll file is putting the call back into your
startup. I don't know what kpn is but you mention it might be related.
Google tells me there is an internet service provider with that name. If
you use their service and absolutely need their software to connect, then
check with them about this error. They may have a fix for you.

If you don't use their software to connect, you should be able to uninstall
the "kpn thing" without repercussions. Again, may want to check with their
tech support before uninstalling just to be sure.

 

[Abraxas]

i have these things in the start up which i looked for in run and typed
in
regedit etc..

i think it is the kpn thing thats causing the problem but i do not know

anything about it so i do not want to delete it just in case

if anyone has and idea of what this is and if it is safe to delete
please
let me know

thanks

Install 'Startup Control Panel' (http://www.mlin.net/StartupCPL.shtml).
Then, go to your Control Panel and look for the new "Startup" applet.
Find your program and remove the check from the box so it won't start
on boot.

If all is well after a while, just right-click and delete it.

You will find this program very useful for controlling startups, as
well as keeping track of anything new that is added. Is is simpler to
use than msconfig, items can be deleted and then recovered if needed,
and you will be less likely to alter any important settings.