.DLL LOADING ERROR

[Guest]

Hello. I would appreciate it if someone could please help me with this
problem. For the past two weeks or so, everytime Windows XP (service pack 2)
loads up, I get a message which reads:
"Error loading C:\WINDOWS\system32\ptmmlbkq.dll" . "The specified module
could not be found."

Please help me remove this!

Thanks, Mark

 

[Elmo]

Hello. I would appreciate it if someone could please help me with this
problem. For the past two weeks or so, everytime Windows XP (service pack 2)
loads up, I get a message which reads:
"Error loading C:\WINDOWS\system32\ptmmlbkq.dll" . "The specified module
could not be found."

Please help me remove this!

Thanks, Mark

A Google Groups search showed no mention of that filename, other than
your post. That suggests that some malware was removed, but the
reference to the file was not removed from the registry.

Click Start, Run, type REGEDIT, click OK. Press the Home key, press F3,
type the name of the file into the search pane. Click "Find Next", and
when located, delete the reference to the file. Press F3 to continue
the search.

You can click File, Export, and save the entry to the Desktop, attach
the file to a post in this thread; someone might note whether it's safe
to delete first. If you remove it and there's a problem, double-click
the .reg file you exported to the Desktop and it'll be added to the
registry again. You can create a restore point before editing the
registry too.