Missing or corrupted

S

Stupot

Hi a friends computer wouldn't reboot. After Chkdsk removed error she now
gets the message windows\system32\config\system is missing or corrupted.

She has a dell computer with no CD. I think her system is one of those that
has a partition with the files for brining the computer back to factory
state. we want to try and retrieve the damaged system without doing that.
 
M

Malke

Stupot said:
Hi a friends computer wouldn't reboot. After Chkdsk removed error she now
gets the message windows\system32\config\system is missing or corrupted.

She has a dell computer with no CD. I think her system is one of those that
has a partition with the files for brining the computer back to factory
state. we want to try and retrieve the damaged system without doing that.

At this point, I would try and retrieve important data *first*. It is
completely possible to retrieve data on a system that can't boot into
Windows (as long as the hard drive is physically viable). Use a Bart's
PE or Knoppix rescue disk.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

Then you could try a Repair Install but you will need a Dell XP CD that
matches your friend's version of installed XP. A professional computer
repair shop should have one. It is going to be impossible to effect
repairs without an installation CD.

Once your friend has backed up her data, she may decide it is quicker,
cheaper, easier to just restore the computer to factory condition.

Standard caveat: If you and/or your friend do not have the computer
skills to do any of the above, take the machine to a professional
computer repair shop. This will not be your local version of
BigComputerStore/GeekSquad. Get recommendations from family, friends,
and colleagues.


Malke
 
S

Stupot

No it won't boot at all. As soon as the bios information disappears the
error message pops up.
 
B

Bruce Chambers

Stupot said:
Hi a friends computer wouldn't reboot. After Chkdsk removed error she now
gets the message windows\system32\config\system is missing or corrupted.


How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

Once you've recovered, you might want to look here, as well:

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;822705

She has a dell computer with no CD. I think her system is one of those that
has a partition with the files for brining the computer back to factory
state. we want to try and retrieve the damaged system without doing that.

She'll need to contact Dell's technical support to learn how to recover
the system without a CD.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
K

Kelly

To fix the "windows\system32\config\system file is mising or corrupt" where
Xp wont boot:

Go to Recovery Console and type:

cd system32\config
ren system system.old
ren system.alt systemalt.old
copy c:\windows\repair\system
copy c:\windows\repair\regback\system
exit

Recover from a Corrupted Registry Preventing Win XP from Starting
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307545

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
 
S

Stupot

Thanks for the help. I thought there was a way to do this. I will try and
contact my friend to see if I can prevent her from having the os
re-installed.
 
S

Stupot

Sadley the drive is still throwing up errors and is supected to be failing.
We will install an new one for her.
Thanks all for the suggestions.
 

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