missing my system32......

[Guest]

I ran a virus scan on my computer. The results said I had 19 viruses and
listed the exact location of them. Two of the addresses were :
C:\WINDOWS\system32\titiau.dll is infected with Adware.SpySheriff
........and........
C:\WINDOWS\system32\Sys\winkey.exe is infected with Spyware.Ardakey . So I
went to my computer, then to local disk (c, and then to the windows folder
where system32 is normally located but to my surprise system32 is missing. I
ran the search tool to try to find it and everytime the search results came
up with nothing. Another problem I am having is that I cant get task manager
to open either. Can someone please help me....this is one problem I am
completely at a loss with.

 

[John]

I ran a virus scan on my computer. The results said I had 19 viruses and
listed the exact location of them.

Here is all the info needed to check your comp, just a matter of
finding sites that suit your skill level.
Securing Your Computer: Temporarily Disable Real Time Monitoring
Programs.
http://wiki.castlecops.com/Securing_Your_Computer:_Temporarily_Disable_Real_Time_Monitoring_Programs
If Your PC is Infested w/ Spyware & Adware...
http://spywarewarrior.com/sww-help.htm
Trustworthy Anti-Spyware Products ( near the bottom of the page )
http://www.spywarewarrior.com/rogue_anti-spyware.htm
http://pandaman.my.contact.bg/Gen_MRI.htm
Note !!! Now, if you wasn't able to clean your computer, perform the
following, Special Clean instructions.
http://pandaman.my.contact.bg/special_clean.htm
http://www.malwarehelp.org/how-to-curepart-3-using-hijackthis.html
http://spywarewarrior.com/sww-help.htm
http://spywarewarrior.com/viewtopic.php?t=6917
http://spywarewarrior.com/viewtopic.php?t=6914
http://spywarewarrior.com/viewtopic.php?t=10
http://spywarewarrior.com/viewforum.php?f=30
http://www3.telus.net/dandemar/slowcom.htm
http://discussions.virtualdr.com/showthread.php?t=167915
http://www.wilderssecurity.com/showthread.php?t=50662
http://forums.techguy.org/security/208517-general-security-information-how-tighten.html

Important: Create a specific folder on your hard drive called
HijackThis to keep its backups.
You can do this by going to My Computer (Windows key+e) then double
click on C: then right click and select New then Folder and name it
HijackThis. Download and unzip HijackThis.exe into this folder.
http://www.merijn.org/downloads.html Or, http://tomcoyote.com/hjt/
If possible run HJT in Normal mode ( not Safe ) with all your normal
startup's working.
HijackThis Tutorial - How to Analyse your own log
http://spywarewarrior.com/viewtopic.php?t=3624
http://hometown.aol.co.uk/jrmc137/hjttutorial/tutorial.htm
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.malwarehelp.org/understanding-and-interpreting-hjt1.html
HijackThis log file analysis ( online )
http://hijackthis.de/index.php?langselect=english
Or,
http://startup.networktechs.com/page-68.html
http://hjt.iamnotageek.com

 

[Joe Wright]

I ran a virus scan on my computer. The results said I had 19 viruses and
listed the exact location of them. Two of the addresses were:
C:\WINDOWS\system32\titiau.dll is infected with Adware.SpySheriff
.......and........
C:\WINDOWS\system32\Sys\winkey.exe is infected with Spyware.Ardakey. So I
went to my computer, then to local disk (c, and then to the Windows folder
where System32 is normally located but to my surprise System32 is missing. I
ran the search tool to try to find it and every time the search results came
up with nothing.

Change the Folder Options to show hidden and system files and folders.

Another problem I am having is that I can't get task manager
to open either.

The running virus may be preventing access to the Task Manager.

Can someone please help me.... this is one problem I am
completely at a loss with.

If you can can convince your antivirus to do a boot scan before entering
Windows, it should be able to remove the problem files. Avast! will do
that for you. You might be able to delete them from Safe Mode if
they're unable to start there.

 

[Jim]

I ran a virus scan on my computer. The results said I had 19 viruses and
listed the exact location of them. Two of the addresses were :
C:\WINDOWS\system32\titiau.dll is infected with Adware.SpySheriff
.......and........
C:\WINDOWS\system32\Sys\winkey.exe is infected with Spyware.Ardakey . So I
went to my computer, then to local disk (c, and then to the windows
folder
where system32 is normally located but to my surprise system32 is missing.
I
ran the search tool to try to find it and everytime the search results
came
up with nothing. Another problem I am having is that I cant get task
manager
to open either. Can someone please help me....this is one problem I am
completely at a loss with.

The system32 folder most assuredly is present else you would not have been
able to post this message.
Perhaps you have not turned on the switch to show system and hidden files.
Jim