missing module prohibiting H&S Center from working

C

CK

How can I find out what module is missing? I have not had Help and Support
for some time and have tried tons of things to fix. I have restored,
reinstalled, on other things from support sites. Still get message a module
is missing but do not know which one. This is succession of messages I get:

Please someone help. I want this resource back. There has got to be
something that can be done here.

CK
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 2/13/2004
Time: 11:06:17 PM
User: NT AUTHORITY\SYSTEM
Computer: THEBEAST
Description:
The Help and Support service was successfully sent a start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 2/13/2004
Time: 11:06:17 PM
User: N/A
Computer: THEBEAST
Description:
The Help and Support service entered the stopped state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 2/13/2004
Time: 11:06:17 PM
User: N/A
Computer: THEBEAST
Description:
The Help and Support service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 2/13/2004
Time: 11:06:47 PM
User: THEBEAST\CM Kodai Admin
Computer: THEBEAST
Description:
The server {833E4010-AFF7-4AC3-AAC2-9F24C1457BCE} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 2/13/2004
Time: 11:54:26 PM
User: THEBEAST\CM Kodai Admin
Computer: THEBEAST
Description:
The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
R

roger

Hi CK,

Start/run and type in: helpctr -regserver or to totally reinstall help
and support, assuming you installed to C:
Make hidden folders visible first and then go to
C:\windows\inf\pchealth.inf right-click and choose install. You will
need the XP cd.

Or

To reinstall Help and Support:
http://www.kellys-korner-xp.com/top10faqs.htm

Hope this helps.
 

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