Hi RogerT,
You may be able to solve this problem by reinstalling Internet Explorer. For more
information, see the following Microsoft Knowledge Base Article that includes the
following...
"SYMPTOMS
In addition, the Folder view pane in Windows Explorer may be blank or gray
instead of having the folder tree view."
KB265829 - AddRemove Programs Tool May Not Work After Installing Internet
Explorer 5_5 or Internet Explorer 6 on Windows 2000
http://support.microsoft.com/?scid=265829
Or, if you want to try a registry fix published at the "Tech Support Guy Bulletin
Board", see the following Web Page. Note, after the regedit you may need to log off
and then log back on.
HelpOnThe.Net > TSG Forums > Operating Systems > Windows NT/2000/XP > Archive:
Windows NT/2000/XP > Explorer Folder Pane Grayed Out
http://forums.techguy.org/printthread.php?threadid=113867
--
Carrie Garth, Microsoft MVP for Windows 2000
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- c x g
: "RogerT" <roger.tan AT hp DOT com>
: Wrote in message : Sent: Thursday, October 02, 2003 02:08 AM
:
: Kindly require assistance.
:
: I opened my Windows Explorer and I clicked on the Folders
: button on the top.
:
: My screen split into 2 columns. The left column is just
: greyed out. The folder listing (in a tree like) format is
: not shown.
:
: But the right side column shows My Documents folders.
:
: How to I fix this?
