Missing drive letter

[Guest]

After doing a clean reinstallation of Windowxs XP Home to a master hard
drive, the larger (120GB) slave drive on which I had stored all of my data
was not assigned a drive letter.

This drive does not appear in My Computer, although it is listed in Device
Manager and Computer Management as being "healthy" and "online". The "assign
drive letter" option in Computer Management has been grayed out.
How do I restore access to this drive?

Thanks,

Denis

 

[Unknown]

Since you did a clean reinstallation, was the slave drive in the computer
when you obtained it? If not did you install it? How did you install it?.
Did you try reinstalling the HD?

 

[Guest]

Thanks for your response.

The hard drive (120GB Western Digital WD1200BB) was previously moved from
another computer. It had been in the current computer and functioning
normally for about two years until the reinstallation of Win XP Home. The
master drive is only 30GB and used for the OS and programs.

I have not tried removing and reinstalling the offending hard drive...I will
if I have to but I was hoping to find a solution that did not involve
opeining the computer case.

Any ideas?

Denis

 

[bojimbo26]

Is there any reason for not wanting to open the computer case ?

 

[Guest]

Not really, but I would prefer not having to take my computer apart if a
software solution can fix the problem.

 

[Unknown]

Have you tried control panel---system---hardware---device--manager and
deleting the drive and then reinstalling?

 

[Guest]

Yes...no luck. The drive appears in Device Manager after uninstall and
reboot, but still not in My Computer.

I'm beginning to wouder if this could have something to do with Norton
GoBack which was active before reformatting the OS hard drive but not
re-installed after the OS reinstallation.

 

[Bill Blanton]

It very well could if you did not uninstall Goback before reformatting.
See this page and the section on how to unhook Goback.
http://service1.symantec.com/SUPPORT/goback.nsf/docid/2005111514174058?OpenDocument&src=hot&seg=hho

 

[Guest]

That did the trick.

Thanks for your help.

It very well could if you did not uninstall Goback before reformatting.
See this page and the section on how to unhook Goback.
http://service1.symantec.com/SUPPORT/goback.nsf/docid/2005111514174058?OpenDocument&src=hot&seg=hho

 

[Unknown]

Norton strikes again. Norton has a very poor reputation. I don't let it
anywhere near my computer.

 

[Bill Blanton]

YW.

It's also been reported that reinstalling Goback, will do the trick. However, I tend
to agree with Unknown when it comes to Symantec products. More so
concerning Goback.