J
JW
I'm trying to help my father resolve an issue with his computer. He is
running XP SP3 Home Edition. His browser is IE8.
His computer will no longer remember passwords for a number of forums and
other sites where he logs in. Previously, he was able to do this, but it
stopped a month or so ago. We logged into one of the forums from my
computer, and it retained the log-in info, so I don't think the problem is
related to the forum's servers.
His privacy settings allow cookies, but I am unable to find any Cookies
folders in the Documents and Settings folders. I verified that Folder
Options are set to "show hidden files and folders." I took a shot at
creating a Cookies folder under Documents and Settings, but I get an error
msg that the folder already exists. It's not there!
I'd appreciate any suggestions where to go from here.
Thanks for your help,
Janet
running XP SP3 Home Edition. His browser is IE8.
His computer will no longer remember passwords for a number of forums and
other sites where he logs in. Previously, he was able to do this, but it
stopped a month or so ago. We logged into one of the forums from my
computer, and it retained the log-in info, so I don't think the problem is
related to the forum's servers.
His privacy settings allow cookies, but I am unable to find any Cookies
folders in the Documents and Settings folders. I verified that Folder
Options are set to "show hidden files and folders." I took a shot at
creating a Cookies folder under Documents and Settings, but I get an error
msg that the folder already exists. It's not there!
I'd appreciate any suggestions where to go from here.
Thanks for your help,
Janet