Missing contacts

  • Thread starter Patrick C. Simonds
  • Start date
P

Patrick C. Simonds

I had to reinstall my OS and now after reinstalling Outlook 2007, when I go
to send an e-mail there is nothing in my contacts list. Oddly enough though
all my contacts are available to be when I click on the contacts button on
the left pane.
 
K

-= Kevin Cole =-

Hi Patrick,

Have you enabled the Contact List to be used as an address book?

Tools > Account Settings > Email Accounts > Address Books > New >

Addiditional Address Books > Outlook Address Book

HTH

--
Regards,

Kev

Please respond to the newsgroup to keep the thread updated for everyone.

Emails will only be answered when I have requested you email me.
 
D

Diane Poremsky [MVP]

the contacts folder is empty or the To button has an empty list?

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]



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