Missing CD/DVD Drive

[Guest]

I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest updates
as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other place,
except it is in Device Manager > Hardware. In DM there is a yellow ball with
the "!" in it. When I go to properties > Device Status, I get "Windows cannot
load the device driver for this hardware. The driver may be corrupted or
missing. (Code 39)." The Bios recognizes the drive in the setup screen.

I first tried the uninstall from the right click pull down menu position of
the drive. The pc recognizes the drive "New device found and displays the
model of the drive" in the bullons. No luck, still the same. I then installed
another CD/DVD-RW I know is good and I get the same reaction. Just for grins,
I installed a CD-RW and got the same reaction.

Is there any way xp's drive drivers can be install with out a full recovery
if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't know if
that means anything.

Thanks in advance.
Kudzuchin

 

[Guest]

Try power off computer,physically remove cd/dvd hardware and place on the
other IDE cable,set jumper pins correctly on unit and other that gets added
to
on cable.XP will reinstall on restart,if the device still fails,its
probably a hardware
issue,replace or warranty.

 

[Wesley Vogel]

Code 39
[[Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Recommended resolution
Reasons for this error include a driver that is not present; a binary file
that is corrupted; a file I/O problem, or a driver that references an entry
point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall
or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard. ]]
Explanation of error codes generated by Device Manager in Microsoft Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3542121122120121120120

Go to the device manufacturer's website to see if any new drivers are
available. If there are download the file.

Do not get drivers from Windows Update.

Uninstall the device and then reboot. Use the new drivers if downloaded.


My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Here is some addtional info.

I tried your suggestion to uninstall and reinstall with no help.

I have a CD/DVD burner in an external case that is connected to a pc by USB.
I connect it to this pc and get the same message about a corrupted or missing
file. It works on my laptop and my desktop, both winXp. Is CDgone disigned to
fix a corrupted driver or just registry enties? That is what it looks like to
me when I view cdgone.reg in notebook.

I looked at cdgone.reg in notepad aand found I do not have an entry for the
last key, Cdudf or UdfReadr.

Code 39
[[Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Recommended resolution
Reasons for this error include a driver that is not present; a binary file
that is corrupted; a file I/O problem, or a driver that references an entry
point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall
or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard. ]]
Explanation of error codes generated by Device Manager in Microsoft Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3542121122120121120120

Go to the device manufacturer's website to see if any new drivers are
available. If there are download the file.

Do not get drivers from Windows Update.

Uninstall the device and then reboot. Use the new drivers if downloaded.


My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest
updates as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel
Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other place,
except it is in Device Manager > Hardware. In DM there is a yellow ball
with the "!" in it. When I go to properties > Device Status, I get
"Windows cannot load the device driver for this hardware. The driver may
be corrupted or missing. (Code 39)." The Bios recognizes the drive in the
setup screen.

I first tried the uninstall from the right click pull down menu position
of the drive. The pc recognizes the drive "New device found and displays
the model of the drive" in the bullons. No luck, still the same. I then
installed another CD/DVD-RW I know is good and I get the same reaction.
Just for grins, I installed a CD-RW and got the same reaction.

Is there any way xp's drive drivers can be install with out a full
recovery if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't know
if that means anything.

Thanks in advance.
Kudzuchin

 

[Wesley Vogel]

Did you reboot?

[[This happens quite often if one of the third-party packages has been
uninstalled. They add references in the Registry for modules which they use,
and these references fail to be removed, leaving Windows unable to find the
files apparently needed for CD devices at the next boot. There is a simple
Registry patch to correct this ]]
My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

cdgone.reg removes these keys or values.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11
CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

=- means it deletes the Value Data for UpperFilters and LowerFilters in the
above key.

The - ahead of HKEY means that the following keys, if they exist, are
deleted.

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]

If they do not exist, they can't be deleted.

cdgone.reg does nothing at all with drivers.

Because your external USB CD/DVD drive works on other machines, that shows
that there is nothing wrong with the drive. It is the drivers on whatever
machine that you are having problems with that are screwed up. The drivers
do not exist within the drive itself.

Did you...
On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard??

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Here is some addtional info.

I tried your suggestion to uninstall and reinstall with no help.

I have a CD/DVD burner in an external case that is connected to a pc by
USB. I connect it to this pc and get the same message about a corrupted
or missing file. It works on my laptop and my desktop, both winXp. Is
CDgone disigned to fix a corrupted driver or just registry enties? That
is what it looks like to me when I view cdgone.reg in notebook.

I looked at cdgone.reg in notepad aand found I do not have an entry for
the last key, Cdudf or UdfReadr.

Code 39
[[Windows cannot load the device driver for this hardware. The driver
may be corrupted or missing. (Code 39)

Recommended resolution
Reasons for this error include a driver that is not present; a binary
file that is corrupted; a file I/O problem, or a driver that references
an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to
reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard. ]]
Explanation of error codes generated by Device Manager in Microsoft
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3542121122120121120120

Go to the device manufacturer's website to see if any new drivers are
available. If there are download the file.

Do not get drivers from Windows Update.

Uninstall the device and then reboot. Use the new drivers if downloaded.


My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest
updates as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel
Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other place,
except it is in Device Manager > Hardware. In DM there is a yellow ball
with the "!" in it. When I go to properties > Device Status, I get
"Windows cannot load the device driver for this hardware. The driver may
be corrupted or missing. (Code 39)." The Bios recognizes the drive in
the setup screen.

I first tried the uninstall from the right click pull down menu
position of the drive. The pc recognizes the drive "New device found
and displays the model of the drive" in the bullons. No luck, still the
same. I then installed another CD/DVD-RW I know is good and I get the
same reaction. Just for grins, I installed a CD-RW and got the same
reaction.

Is there any way xp's drive drivers can be install with out a full
recovery if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't know
if that means anything.

Thanks in advance.
Kudzuchin

 

[Guest]

Than you very much for your help. I was alittle unsure of cdgone and you
explained so I felt good about using it. I am now up and running again.

Thank you,
Kudzuchin

Did you reboot?

[[This happens quite often if one of the third-party packages has been
uninstalled. They add references in the Registry for modules which they use,
and these references fail to be removed, leaving Windows unable to find the
files apparently needed for CD devices at the next boot. There is a simple
Registry patch to correct this ]]
My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

cdgone.reg removes these keys or values.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11
CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

=- means it deletes the Value Data for UpperFilters and LowerFilters in the
above key.

The - ahead of HKEY means that the following keys, if they exist, are
deleted.

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]

If they do not exist, they can't be deleted.

cdgone.reg does nothing at all with drivers.

Because your external USB CD/DVD drive works on other machines, that shows
that there is nothing wrong with the drive. It is the drivers on whatever
machine that you are having problems with that are screwed up. The drivers
do not exist within the drive itself.

Did you...
On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard??

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Here is some addtional info.

I tried your suggestion to uninstall and reinstall with no help.

I have a CD/DVD burner in an external case that is connected to a pc by
USB. I connect it to this pc and get the same message about a corrupted
or missing file. It works on my laptop and my desktop, both winXp. Is
CDgone disigned to fix a corrupted driver or just registry enties? That
is what it looks like to me when I view cdgone.reg in notebook.

I looked at cdgone.reg in notepad aand found I do not have an entry for
the last key, Cdudf or UdfReadr.

Code 39
[[Windows cannot load the device driver for this hardware. The driver
may be corrupted or missing. (Code 39)

Recommended resolution
Reasons for this error include a driver that is not present; a binary
file that is corrupted; a file I/O problem, or a driver that references
an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to
reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard. ]]
Explanation of error codes generated by Device Manager in Microsoft
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3542121122120121120120

Go to the device manufacturer's website to see if any new drivers are
available. If there are download the file.

Do not get drivers from Windows Update.

Uninstall the device and then reboot. Use the new drivers if downloaded.


My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Kudzuchin <[email protected]> hunted and pecked:
I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest
updates as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel
Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other place,
except it is in Device Manager > Hardware. In DM there is a yellow ball
with the "!" in it. When I go to properties > Device Status, I get
"Windows cannot load the device driver for this hardware. The driver may
be corrupted or missing. (Code 39)." The Bios recognizes the drive in
the setup screen.

I first tried the uninstall from the right click pull down menu
position of the drive. The pc recognizes the drive "New device found
and displays the model of the drive" in the bullons. No luck, still the
same. I then installed another CD/DVD-RW I know is good and I get the
same reaction. Just for grins, I installed a CD-RW and got the same
reaction.

Is there any way xp's drive drivers can be install with out a full
recovery if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't know
if that means anything.

Thanks in advance.
Kudzuchin

 

[Wesley Vogel]

Glad to hear it, Kudzuchin. Keep having fun.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Than you very much for your help. I was alittle unsure of cdgone and you
explained so I felt good about using it. I am now up and running again.

Thank you,
Kudzuchin

Did you reboot?

[[This happens quite often if one of the third-party packages has been
uninstalled. They add references in the Registry for modules which they
use, and these references fail to be removed, leaving Windows unable to
find the files apparently needed for CD devices at the next boot. There
is a simple Registry patch to correct this ]]
My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

cdgone.reg removes these keys or values.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11
CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

=- means it deletes the Value Data for UpperFilters and LowerFilters in
the above key.

The - ahead of HKEY means that the following keys, if they exist, are
deleted.

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]

If they do not exist, they can't be deleted.

cdgone.reg does nothing at all with drivers.

Because your external USB CD/DVD drive works on other machines, that
shows that there is nothing wrong with the drive. It is the drivers on
whatever machine that you are having problems with that are screwed up.
The drivers do not exist within the drive itself.

Did you...
On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard??

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Here is some addtional info.

I tried your suggestion to uninstall and reinstall with no help.

I have a CD/DVD burner in an external case that is connected to a pc by
USB. I connect it to this pc and get the same message about a corrupted
or missing file. It works on my laptop and my desktop, both winXp. Is
CDgone disigned to fix a corrupted driver or just registry enties? That
is what it looks like to me when I view cdgone.reg in notebook.

I looked at cdgone.reg in notepad aand found I do not have an entry for
the last key, Cdudf or UdfReadr.

:

Code 39
[[Windows cannot load the device driver for this hardware. The driver
may be corrupted or missing. (Code 39)

Recommended resolution
Reasons for this error include a driver that is not present; a binary
file that is corrupted; a file I/O problem, or a driver that references
an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to
reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to
start the Troubleshooting Wizard. ]]
Explanation of error codes generated by Device Manager in Microsoft
Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3542121122120121120120

Go to the device manufacturer's website to see if any new drivers are
available. If there are download the file.

Do not get drivers from Windows Update.

Uninstall the device and then reboot. Use the new drivers if
downloaded.


My CD drives have vanished (from Explorer, Device Manager, etc.)
http://aumha.org/win5/a/xpcd.php#problems

Restore Missing CD Drive
http://aumha.org/downloads/cdgone.zip

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Kudzuchin <[email protected]> hunted and pecked:
I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest
updates as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel
Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other
place, except it is in Device Manager > Hardware. In DM there is a
yellow ball with the "!" in it. When I go to properties > Device
Status, I get "Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)." The
Bios recognizes the drive in the setup screen.

I first tried the uninstall from the right click pull down menu
position of the drive. The pc recognizes the drive "New device found
and displays the model of the drive" in the bullons. No luck, still
the same. I then installed another CD/DVD-RW I know is good and I get
the same reaction. Just for grins, I installed a CD-RW and got the
same reaction.

Is there any way xp's drive drivers can be install with out a full
recovery if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't
know if that means anything.

Thanks in advance.
Kudzuchin

 

[Guest]

I have a Compaq Persario 1103WM, with Win xp SP2 and all ther latest updates
as of 10/14/05, Mcafee & Zone Alarm. It has 512 meg ram, Intel Celeron CPU at
2.53 Ghz.

My problem is there is no CD/DVD-RW in My Computer and any other place,
except it is in Device Manager > Hardware. In DM there is a yellow ball with
the "!" in it. When I go to properties > Device Status, I get "Windows cannot
load the device driver for this hardware. The driver may be corrupted or
missing. (Code 39)." The Bios recognizes the drive in the setup screen.

I first tried the uninstall from the right click pull down menu position of
the drive. The pc recognizes the drive "New device found and displays the
model of the drive" in the bullons. No luck, still the same. I then installed
another CD/DVD-RW I know is good and I get the same reaction. Just for grins,
I installed a CD-RW and got the same reaction.

Is there any way xp's drive drivers can be install with out a full recovery
if the drivers are the problem.

My problem seems to come up after the last set of xp updates. Don't know if
that means anything.

Thanks in advance.
Kudzuchin

 

[Marvin]

Delete the values
Upperfilters and Lowerfilters of this key:
HKEY_LOCAL_MACHINE\SYSTEM\
CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}