migrating account settings

[Guest]

Purchased office 2003 some months back but have always been unable to open
outlook. Have now got the same issue with outlook 2007 and it is driving me
mad!

Click outlook icon and a 'configuring Outlook' box comes up with 2 lines,
Migrating preferences and importing user data. Then a secondary box comes up
saying 'cannot open your default e-mail folders. The information store could
not be opened'
Click on OK and the whole thing drops.

Any help would be really appreciated.

Will

 

[neo [mvp outlook]]

I would try working with the mail applet in the control panel. If you
select the show profiles button, you should be able create a new profile and
delete the old ones. [deleting profiles will not delete user data file(s)
(e.g. *.pst files).]