Microsoft XP or not?

[Guest]

My Dell is running Microsoft XP Home edition 2002. However, when I attempt to
get IE 7 from the Microsoft web site I receive a message that says I am not
running XP. I receive the same thing when I attempt to get XP SP2. Can anyone
help?

 

[Rich Barry]

Did WinXP come with your Dell? Have you made many hardware changes to
your PC?

 

[Guest]

Yes XP was on my Dell when I received it. I haven’t added anything to it
other than more RAM from Dell.

 

[Guest]

Yes XP was on my Dell when I received it. I haven’t added anything to it
other than more RAM from Dell.

 

[Rich Barry]

No trouble getting any of the other Updates?

 

[Daave]

My Dell is running Microsoft XP Home edition 2002. However, when I
attempt to get IE 7 from the Microsoft web site I receive a message
that says I am not running XP. I receive the same thing when I
attempt to get XP SP2. Can anyone help?

From http://www.winhelponline.com/articles/35/1/ :

Windows Update page says "Thank you for your interest in obtaining
updates from our site."

© 2007 Ramesh Srinivasan
Published Apr 25, 2006

Symptom

When you visit Windows Update to download updates to your system, the
following message may appear:

Thank you for your interest in obtaining updates from our site.

This website is designed to work with Microsoft Windows operating
systems only. To find updates for Microsoft products that are designed
for Macintosh operating systems, please visit
<http://www.microsoft.com/mac/>.

Cause

This means that your system is sending an incorrect data (about the
Operating System) to the Microsoft Windows Update server. Windows Update
uses the operating system information that the navigator.userAgent
property returns to determine if you are running a supported operating
system.

To test the User Agent string, open Internet Explorer and type the
following:

javascript:navigator.userAgent

You'll see the Version, Platform information reported. The same data is
reported to a Web server when you visit a website.

This problem may also occur if you access the Internet through a
firewall or proxy that does not allow the Windows Update Web site to
receive the correct HTTP user-agent request header ("HTTP_USER_AGENT")
for Internet Explorer. Some firewalls or proxy servers may send
user-agent information that is incorrect or difficult to nterpret.

Resolution

Open Regedit.exe and navigate to the following locations:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \
Internet Settings \ 5.0 \ User Agent

and

HKEY_CURRENT_USER \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \
Internet Settings \ 5.0 \ User Agent

Backup the keys to separate REG files. See this page
<http://windowsxp.mvps.org/registry.htm> for more information.

Delete the User Agent key in the above two locations (if present)

By doing this, any overridden User Agent strings and tokens are removed,
and the correct data is reported to a Web server.

Close Regedit.exe and restart Windows.

 

[Jerry]

What browser are you using? I believe you must be using Internet explorer to
downlaod.

 

[Guest]

I did this. I didn't think that I was getting the updates even though it said
that I had none. After I did this I had 60 updates. I am still working on it
and will let you all know if it worked shortly. Thanks!

 

[Daave]

You're welcome!

I did this. I didn't think that I was getting the updates even though
it said that I had none. After I did this I had 60 updates. I am
still working on it and will let you all know if it worked shortly.
Thanks!

 

[Guest]

This worked, I now have all updates. But, one thing left and that is I can
not set my system to automatic downloads. In automatic updates in system
properties the option turn off automatic updates is checked and the entire
options are grayed out so that I can not change anything. It seems like I
have something in my system that doesn't want me to get updates. Thanks again
for the help.

 

[Daave]

Have you rebooted your PC?

Are you sure that the Automatic Updates feature is enabled?

Start | Control Panel.
Choose Security Center.
Make sure that the Automatic Updates option is set to On.

Also, see:

"How to configure and use Automatic Updates in Windows XP"
http://support.microsoft.com/kb/306525

 

[Paul Knudsen]

This worked, I now have all updates. But, one thing left and that is I can
not set my system to automatic downloads

Is that such a big deal? You are better off going to the Win update
site and picking the updates you want to download.