Microsoft Word...

[Guest]

For some reason, whenever I open Microsoft Word (not sure what version I
have, it came with my laptop that I got last year), anyways, when I open it
up, the program locks up and after several seconds says (Not Responding) at
the top.

It has never done this before... any advice?

 

[Michael D. Alligood]

Although your question might better be serviced in the Word newsgroup
without being flamed, I will try to help you the best I can with the
information you have provided. Do a search for a file called Normal.dot

Delete all instances of this file and then open Word. Microsoft Word
will create a new Normal.dot file upon execution of the program. See if
this solves your dilemma. If not, and if the problem is only localized
to Microsoft Word I recommend you post in that newsgroup. Also, if you
can run a Detect and Repair feature from any Office program under Help,
or use the CD.

 

[Guest]

Thank you! I will try that. And sorry, I did not see a Word newsgroup...

 

[Guest]

I tried the first bit of advice - the Normal.dot part, and it did not fix the
problem.

Perhaps I'm an idiot - I can't seem to find the Word newsgroup...

I cannot use the Detect and Repair feature, as the program locks up right
when it opens, you can't click anything, and now that I see, the same thing
is happening to all of the Office programs.

So, should I just reinstall the programs? Hopefully I can find the disk...
Anyways, thank you for your help, I appreciate it.

 

[Michael D. Alligood]

You can try Microsoft.public.word.newusers. But now you have me
intrigued. When did this start? What happened before hand?

--
Michael D. Alligood
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor

 

[Guest]

Aha, thank you!

Not sure, it's probably been at least a week since I used the program. I
just opened it earlier today to look at a document I had typed up a while
ago, and that's the first time it ever happened. That was it, I opened it, I
was about to click File and open up a saved document, but you couldn't click
anything, and it stopped responding.

 

[Brian A]

Click Start > Settings > Control Panel > Add/Remove Programs.
Scroll to MS Office and select it.
Click on Change.
Select Reinstall or Repair.
You may or may not need the disk depending on if the setup files were copied to disk
when initially installed.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Yep, guess that's what I'm going to have to do. *goes off to find the disk*
Thank you.