"Microsoft Word has stopped working"

[jo]

I've been unable either to begin new documents or open existing documents or
attachments for a few weeks now. I get a message that "Microsoft Word has
stopped working" and that Microsoft is searching for a solution but it never
gets resolved. My CPU is still under warranty so I can take it in for
diagnostics but I doubt that's the problem. Any ideas? Thanks!

 

[Mick Murphy]

What version of Word?
Did it come pre-installed on your computer?
Trial version?
Did you do Office updates for it?

 

[Andre Da Costa[ActiveWin]]

Could you identify the version of Microsoft Word installed?
Is the latest Service Pack and updates for that version of Word installed?
Have tried repairing the program? Open Control Panel > Programs and Features

Microsoft Office > click Change and select the Repair option when

presented?

Also check the Problem Reports and Solutions for possible causes and
solutions.

You might also want to post in the following newsgroup and run an antivirus
and antispyware scan on your system.

microsoft.public.word.application.errors

 

[ray]

I've been unable either to begin new documents or open existing documents or
attachments for a few weeks now. I get a message that "Microsoft Word has
stopped working" and that Microsoft is searching for a solution but it never
gets resolved. My CPU is still under warranty so I can take it in for
diagnostics but I doubt that's the problem. Any ideas? Thanks!

OpenOffice.org

 

[SG]

Ah come on Ray, OpenOffice is a good program, but that's not going to fix
the OP's problem.

 

[Peter Corser]

Hi

I have a variation on this in that two DxO photo applications have stopped
working - OpticsPro upgraded fine from V4.5 to v5 and FilmPack v1.2 has been
working fine for months. Just suddenly stopped working (first report on
19th December, but I hadn't needed to use them for at least a week, if not
more, before that) - won't even open. Nuance PDF Professional 4 forces a
"Systemhook has stopped working" message, but usually runs ok after that.
My lady wife bought me a Bamboo graphics tablet for Xmas and ArtRage2
(supplied with the Bamboo) also generated a stopped working message when I
tried to install from the disc menu, but installed ok when I used the setup
file in the program directory/

No problems on XP. Am running Vista Ultimate 32bit on E6320/2GB/Foxconn
mobo/Maxtor 320GB SATA HDD, nVidia 8500GT graphics.

DxO are trying to help, but appear somewhat baffled ATM. Event log shows a
divide by zero error in all cases. I think that all relevant processes are
not blocked by AVG security suite or Spybot.

I have done repeated clean installs (uninstall from Control Panel, reboot
and reinstall) with no joy - tried it with Windows Defender in various
configurations (including not even loaded!) with no joy.

Peter

 

[jo]

Word 2007 (in Office Home and Student 2007) - not a trial version
Best Buy installed the software as part of the setup
I've run updates - Also have tried repair (from the control panel) and have
uninstalled/reinstalled the software
Nothing works!

 

[ray]

Ah come on Ray, OpenOffice is a good program, but that's not going to fix
the OP's problem.

It will permit him/her to continue working until the problem can be solved.

 

[Andre Da Costa[ActiveWin]]

You have trial installed that has expired which means you need to purchase
the full software.

 

[jo]

It's not trial software! I purchased the Office suite at the same time that I
purchased my computer. I've uninstalled and reinstalled from the cd to no
effect.
--
jo

You have trial installed that has expired which means you need to purchase
the full software.

 

[Andre Da Costa[ActiveWin]]

Sorry, any post in the following newsgroup;
microsoft.public.word.application.errors

 

[Mick Murphy]

Andre, please read posts!

Jo said "Word 2007", she has tried to repair from control Panel; ininstalled
re-installed Office.
And you have the hide to insult me!!!


There has to be some reason !

 

[keepout]

This may or may not fix your problem. I was using office 2007 for awhile there.
About 3 weeks back, I tried to add a graphic to an OLD access 2000 DB. The edit
options were useless. I went back to office 2000, and back to happy.

I didn't really like 2007 when M$ had it out there as a FREE beta. Went back to
it once everyone else had [supposedly] troubleshot beat it to death looking for
bugs.

But I did find that M$ has created a converter that DOWN converts anything
created in 2007 back to a 2000 version.

Try installing office 2000 or maybe even 2005. I'd say stay away from Office
XP. Not sure why, but that version wasn't all I expected from it.

If Word is your only problem, there's nothing wrong with the CPU.

 

[NotEvenMe]

post to the office newsgroup, it is not vista related