Microsoft Word 2007 has stopped working

[TD7ND]

A week or so ago I started getting an error message every time I close Word
2007. The error is "Microsoft Office Word has stopped working" "Windows can
check on-line for a solution to the problem and try to recover your
information." The problem signature is:
APPCRASH/WINWORD.EXE/12.0.6514.5000/4a89d533/wwlib.dll etc.

From the error message I get to select two paths to close the program. In
either case, the program closes. It can immediately be reopened, however.

If I'm using a document in Word and I want to open another document, no
problem.

Does anyone have a suggestion as to how to correct this annoying situation?

 

[Stefan Blom]

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

 

[Doug Robbins - Word MVP]

See the following KnowledgeBase Article:
How to troubleshoot problems that occur when you start or use Word 2007,
Word 2003, or Word 2002 at:
http://support.microsoft.com/default.aspx/kb/921541?p=1


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com