Microsoft Word - C++ runtime error

[Guest]

Everytime I start to use Microsoft word (on a windows xp pro system) I can use it for about five minutes, then an error screen appears saying "Visual C++ runtime"? WORD then closes itself down and never saves anything I have typed. It displays the same error message when I try to save my work. HELP! I am writing a paper for finals and I need my computer to work!

 

[Kaylene aka Taurarian]

The runtime error suggests the problem could be related to a macro in a template
or add-in. Go to the Tools menu and choose Templates and Add-Ins to see if any
templates or add-ins are listed. They may be found in the Office Startup folder
or Word Startup folder. See MVPs article:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm
on opening problems also describes how to remove them from the startup folder.
It's best to do this one at a time to work out which one may be causing the
problem. The article also lists other problems that can affect the smooth
running of Word, such as corrupt registry keys. See also
www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

If not then post to the Word NG
Communities
http://support.microsoft.com/newsgroups/

Everytime I start to use Microsoft word (on a windows xp pro system) I can use

it for about five minutes, then an error screen appears saying "Visual C++
runtime"? WORD then closes itself down and never saves anything I have typed.
It displays the same error message when I try to save my work. HELP! I am
writing a paper for finals and I need my computer to work!