Microsoft wireless keyboard and mouse

[nitetrain]

Hey there
Has anyone had a problem with using more than one MS
wireless keyboard and mouse in the same office? I have 3
of them in my office and they keep crossing signals and
typing on the wrong screen. I can not find instructions
anywhere on how to manually change the channels for these
things.
Any help would be appreciated.
Jason

 

[MyndPhlyp]

Hey there
Has anyone had a problem with using more than one MS
wireless keyboard and mouse in the same office? I have 3
of them in my office and they keep crossing signals and
typing on the wrong screen. I can not find instructions
anywhere on how to manually change the channels for these
things.
Any help would be appreciated.
Jason

Help? On the contrary, I want in on that office just to add to the
aggravation!

(Sorry, but I just couldn't resist.)

 

[DL]

Did they come with any specific software/drivers? If so they are usually
accessed via the control panel and as such probably have various adjustments
within that.
David

 

[Nitetrain]

-----Original Message-----
Did they come with any specific software/drivers? If so they are usually
accessed via the control panel and as such probably have various adjustments
within that.
David




.
I installed the included software and no new options came

up in the control panel. I also looked in the device
manager and there was not a setting there either.
Jason

 

[DL]

You should have a both a keyboard and mouse icon in control panel. Some
devices create a new icon others use the default icons
David

 

[MyndPhlyp]

I installed the included software and no new options came
up in the control panel. I also looked in the device
manager and there was not a setting there either.
Jason

Here's a starting point:

http://support.microsoft.com/default.aspx?scid=kb;en-us;311394

I'm assuming it's a Micro$oft wireless product. The IntelliPoint software
that (suposedly) came with the unit(s) should have the necessary utilities
and/or add-ons.

 

[nitetrain]

-----Original Message-----



Here's a starting point:

http://support.microsoft.com/default.aspx?scid=kb;en- us;311394

I'm assuming it's a Micro$oft wireless product. The IntelliPoint software
that (suposedly) came with the unit(s) should have the necessary utilities
and/or add-ons.


.
You would think, huh? I loaded the included software and

looked all around the control panel and then explored the
included cd. I did not see the prog. on there to do that.
Jason

 

[nitetrain]

-----Original Message-----



Here's a starting point:

http://support.microsoft.com/default.aspx?scid=kb;en- us;311394

I'm assuming it's a Micro$oft wireless product. The IntelliPoint software
that (suposedly) came with the unit(s) should have the necessary utilities
and/or add-ons.


.
I take that back. There are icons on the desktop now but

no options in there about changing a channel or anything.
I pnly have this problem between 2 of the units (about 10
to 12 feet apart) The other, about 14 feet the other way
is just fine. I do plan on putting another in between the
two.
Jason

 

[MyndPhlyp]

I take that back. There are icons on the desktop now but
no options in there about changing a channel or anything.
I pnly have this problem between 2 of the units (about 10
to 12 feet apart) The other, about 14 feet the other way
is just fine. I do plan on putting another in between the
two.
Jason

Well, we could always move one of those cubicals out to the Shipping Dock.

But in lieu of that, try doing an uninstall/reinstall and keep an eye on the
Event Viewer for hints that the Windows File Protection service may have
"corrected" part of your installation. If it did, there might be a command
line switch for Setup to force a downgrade/upgrade of certain files. (You'll
have to dig around in READMEs and Knowledge Bases to find that info.
Sometimes you can just do a "/?" on the command line and get the
information.)

In the Control Panel, there's a Keyboard and a Mouse applet. Both have a
Hardware tab. Check to ensure Win2K knows they are wireless devices.

While in the Keyboard and/or Mouse applet, still on the Hardware tab,
highlight the entry and click Properties. Try doing an Update Driver and
point it to your software installation media. You might have to do some
hunting around in the directory structure to find the right INI file.

If you have to go back to the primitive wired route temporarily just to
clean things out, you might also want to check the Add/Remove Hardware
applet in the Control Panel to ensure only the wired mouse and keyboard are
known. (Since you'll have to first retrograde to a wired keyboard and mouse,
you'll install the wired keyboard and mouse first, reboot, and then head
into Add/Remove Hardware.) Take the route of "Uninstall/Unplug a device,"
"Uninstall a device," check the "Show hidden devices" option and scroll
through the list carefully. Do not delete the wired keyboard and mouse -
just the wireless ones.

The thought process going on here is that Win2K doesn't know your keyboard
and mouse are wireless, so it isn't giving you the options you seek.


Personally, I like the Shipping Dock solution better. Far less problems and
much less time.