L
LoriG
Hi,
I am using hp officejet 6100 series for Windows 98, 2000,
ME, XP on a hp pavilion zd7168cl digital media Lap Top.
When I go and click on Start, then My Pictures folder it
opens up the HP Image Zone, then after clicking on a
couple of different photos it tells me I have an error
and askes me to send error report to Microsoft, which I
do. Then program closes down. Then if I go and just try
to open from the folder I get this message:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\Windows\Explorer.EXE
Abnormal Program termination
I have ran a virus scan, ran Ad Ware, made sure all
windows updates are current, even did a system restore
from a previous date, but nothing has fixed the problem.
The only other two things that I can think of doing is to
renstall my Windows Operating system, or (HOPEFULLY NOT)
have to do a quick restore on the computer.
Anyone have any ideas as to how to fix this problem?
Thanks,
Lori
I am using hp officejet 6100 series for Windows 98, 2000,
ME, XP on a hp pavilion zd7168cl digital media Lap Top.
When I go and click on Start, then My Pictures folder it
opens up the HP Image Zone, then after clicking on a
couple of different photos it tells me I have an error
and askes me to send error report to Microsoft, which I
do. Then program closes down. Then if I go and just try
to open from the folder I get this message:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\Windows\Explorer.EXE
Abnormal Program termination
I have ran a virus scan, ran Ad Ware, made sure all
windows updates are current, even did a system restore
from a previous date, but nothing has fixed the problem.
The only other two things that I can think of doing is to
renstall my Windows Operating system, or (HOPEFULLY NOT)
have to do a quick restore on the computer.
Anyone have any ideas as to how to fix this problem?
Thanks,
Lori