carrotcruncheriq said:
I am unable to get any Microsoft updates an get a message saying : Files
required to use Microsoft Update are no longer registered or installed on
your computer. To continue Register or reinstall the files for me now.
However, when I choose this option I am returned the message saying that
Files required to ues Microsoft Update are no longer registered or installed
on your computer.
Please help!!!!
Hi,
I'm not familiar with this error message to be honest with you!.
But here my humble guess and i hope it will help you, if not we need the
exact wording even if it was in your own language please post here in your
next post.
Before doing anything just to be sure nothing lurking in the background and
preventing your computer from getting the updates try this:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Reboot/Restart the machine and see if you will be able to get the updates.
If it didn't help then proceed with the next steps:
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144
You cannot install some updates or programs: Go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp
You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941
Please copy and paste the following into a Notepad and Save it as Reg.bat on
your Desktop then double click the Reg.bat to execute it and click "YES" to
register the Required DLLs for the windows updates engine.
regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 oleaut32.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
regsvr32 jscript.dll
net start wuauserv
Reboot the machine and see if you will be able to get and install any updates.
Dial-a-fix
http://wiki.djlizard.net/Dial-a-fix
HTH.
nass
