Microsoft Outlook 2007..Not able to send/receive email

[cquinn]

Since Tuesday I haven't been able to get my email. I had an error code about
my login/password. But I no longer get the error so I can't post it. The
sen/receive when at the right bottom stays on and continuely runs....i get a
box that says enter network password Type your username and password
server...mail.comcast.net
username..&^%$%$
password..(*&&^&*
Click ok or cancel. I hit ok and it keeps preparing and the same box
reappears over and over. I ran Microsoft diagnostics and the outcome was ran 5
identified 1 problem
took corrective action 1
Not sure what i should do to fix this. Thank you. Carolyn

 

[cquinn]

I need to add I have a pop3 server.

 

[Roady [MVP]]

Have you verified your settings with Comcast?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

Additional solutions to send/receive errors can be found here;
http://www.howto-outlook.com/howto/sendreceiveerrors.htm