Microsoft Office Outlook

[Guest]

After detect and repair due to message being stuck in Outbox, I now cannot
access Office Outlook at all and have error message "Operation failed" when I
click on icon.

 

[outlook_rox]

CJ,
The profile is damaged. Follow the following KB articles
http://support.microsoft.com/default.aspx?scid=kb;en-us;287072 - how to
create a new profile

http://support.microsoft.com/default.aspx?scid=kb;en-us;287070 - how to
backup and restore data for outlook

 

[CJ]

I actually created another profile and when the user tried
to login he received a message saying his outlook.ost is
not associated. Any suggestions?

 

[outlook_rox]

Reconfigure the exchange account in the profile. This has have the same
profile name as well. So delete the old one
and recreate it

Cheers

 

[Guest]

Thanks to outlook rox, but unable to work. I rebooted computer and office
outlook 2003 up and running - strange! Thanks appreciated, CJ.