Microsoft Office Outlook has stopped working

[Guest]

Running Vista with Outlook 2007 for over a month fine.
Now all of a sudden I get: "Microsoft Office Outlook has stopped working.
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is found."

I cannot click on anything to make any changes. Can't even read previous
mails.
Can't click on folders, options, tools, etc. Nothing.

Thanks

 

[Guest]

Close Outlook. Do a file search for scanpst.exe. Double-click it and follow
the instructions to scan your PST for errors. You may have to run it several
times.
Are there any other error messages or numbers?

 

[Doug Jordan]

I have the same EXACT problem as you. Have been trying to resolve it all day. I ran scanpst.exe once and let it repair the pst file... but I see on a reply to your posting that I may have to run it several times (presumably until it finds no errors.) Will post an update after I see what happens.

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[Guest]

Not sure if you are facing the same problem I had. Tortured me for a long 3
weeks. Nothing I found online worked. Office Diagnostics could not help too.
Hope it works for you as it did for me. What a relief.

Mine was a case of corrupted PST/OST file. Repair using
scanpst.exe/scanost.exe that comes with Outlook may not work, so try renaming
your offline file, eg. "outlook.ost" to "outlook_old.ost", and let Outlook
builds a new one again the next time it starts up.

Good luck!