Microsoft Knowledge Base Article - 816037

Y

Yozzer

Hi,

I've found my problem on the Microsoft web site, but I don't have a fix for
it.
Please read below:-

Microsoft Knowledge Base Article - 816037

You Cannot Download Files from an FTP Server
Applies To
SYMPTOMS
You may not be able to download files from an FTP server by using Internet
Explorer 6.0.
CAUSE
This problem occurs because Internet Explorer 6.0 uses Passive FTP to
download files from an FTP server that is configured so that it only has a
limited number of available TCP ports. Passive FTP uses an arbitrary TCP
port to connect to an FTP server and may not connect if the FTP server is
configured to use a limited number of TCP ports.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Internet Explorer 6
service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Version Size File name
------------------------------------------------------
03-Mar-2003 10:59 6.0.2800.1171 483,840 Urlmon.dll

STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet
Explorer 6.

If anyone has a fix for this I'd really appreciate it if you could let me
know....

Many Thanks
Yozzer
 
F

Frank Saunders, MS-MVP

Yozzer said:
Hi,

I've found my problem on the Microsoft web site, but I don't have a
fix for it.
Please read below:-

Microsoft Knowledge Base Article - 816037

You Cannot Download Files from an FTP Server

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional
determines that a specific update will resolve your problem. The
typical support costs will apply to additional support questions and
issues that do not qualify for the specific update in question.

If anyone has a fix for this I'd really appreciate it if you could
let me know....

Many Thanks
Yozzer

Your post contains the information about how to get the fix.
 

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