Microsoft Event Monitor user notification tool stopped working

[eganders]

Upon logging into Vista on my new Dell D830, I get the 2 errors

Quickset.exe entry point not found
Event Monitor Notification Tool has stopped working

See

http://img.photobucket.com/albums/v384/eganders/EventMonitorproblem.jpg

I don't know how to stop the error and so far neither does the Dell
support people.

I tried to install the Quickset monitor again from a file that the
Dell Support people pointed me to, but I get an error saying that
Quickset is not supported on this system. It was loaded, but is not
supported???
I tried to remove it with the Windows uninstall a program in the
control panel, but when I select the uninstall, I get the same not
supported message.
I removed the file folder (upon request of the Dell support people)
and tried to reinstall, but still got the same message.

Anyone have any ideas?


microsoft.public.windows.vista.general

 

[Hobbes]

If you feel comfortable playing with the registry....
Click Start...type regedit...then right click the entry in the start menu,
and click Run as Administrator.
Once in Regedit...make a backup...click File..export...then name the file
Regbackup or something you like.
After that, type Ctrl F, then type quickset (or quickset.exe) in the search
box.
At the found entry, use Delete button.
F3 will find the next match.
Continue F3ing and Deleteing until a pop up says something like "Finished
searching".
Close regedit and reboot.

I will tell you that "quickset" does not exist in my registry...so you are
probably safe deleting all the keys.