Microsoft Baseline Security Analyzer

[alexB]

Tried to download and install

http://www.microsoft.com/downloads/...AF-9DBE-4DCE-889E-ECF997EB18E9&displaylang=en

This one is for IT professionals. It is a useful tool. On my home system it
all went OK but at the office. it is a different story. The OS & hardware
are absolutely identical: Vista Ultimate but here I am getting a persistent
error:

The Installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2738.

My first try was less than 12 hours since I installed it at home. Since then
I tried it at least 15 times to no avail.

Why is it so?

Thanks.

 

[Ronnie Vernon MVP]

Alex

This appears to be a very generic error code that can apply to many
different install/uninstall situations.

The most common is that a needed DLL is not registered properly on the
system.

Try this:

Go to Start/All Programs/Accessories. Right click on Command Prompt and
select 'Run as administrator'.

Type regsvr32 vbscript.dll
Press Enter.

You should see a message box saying the command succeeded.

Right click the MBSA installer and select the 'Run as administrator' option.

 

[alexB]

Thank you very much. I will try it tomorrow.

Alex

This appears to be a very generic error code that can apply to many
different install/uninstall situations.

The most common is that a needed DLL is not registered properly on the
system.

Try this:

Go to Start/All Programs/Accessories. Right click on Command Prompt and
select 'Run as administrator'.

Type regsvr32 vbscript.dll
Press Enter.

You should see a message box saying the command succeeded.

Right click the MBSA installer and select the 'Run as administrator'
option.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

 

[alexB]

Thank you Ronnie. I tried it an got an error:

"The module vbscript.dll was loaded but the call to DLLRegisterServer failed
with error 0x80004005

For more information about the problem search online using the error code as
a search item.

I did a bit of search. I want to mention that I am an MSDN Pro subscriber
and I get my product keys from a MS website. I get DVDs from them via US
mail. I am saying all this since some of the "literature" on the subject of
this mysterious error which appears to be vast mention pirating software,
etc. I do not think my systems have anything to do with it

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=975005&SiteID=25

I am wondering if you would suggest the next step?

Thanks, - A.

 

[Ronnie Vernon MVP]

Alex

When you right click the Command Prompt and select Run As Administrator,
make sure that you see 'Administrator' at the top of the command prompt
window. Also make sure the patrh in the command prompt window is
'c:\windows\system32'.

If this still does not work, there may be a corrupted or incompatible
version of a file installed.

Try running a sfc /scannow command to make sure all of the system
files are the correct version and none are corrupted. Shawn has a good
tutorial on running this command from an elevated command prompt.

http://www.vistax64.com/tutorials/66978-system-files.html