Messenger Voice Chat Problems

[Dan]

We are using the 6.2 version of messenger and are having
some issues initiating a voice chat conversation that we
previously did not have a problem with. The funny thing
is that each computer is able to voice chat with a
separate computer without any problems.
Do you have any suggestions?

Thank you,
Dan

 

[Guest]

We are using the 6.2 version of messenger and are having
some issues initiating a voice chat conversation that we
previously did not have a problem with. The funny thing
is that each computer is able to voice chat with a
separate computer without any problems.
Do you have any suggestions?

Thank you,
Dan

 

[Guest]

Dan

Trythis
I gathered that your contact is having difficulties hearing you during an audio conversation. This usually happens if your Quality of Service (QoS) Packet Scheduler is turned on.

To resolve the issue, please clear the Qos Packet Scheduler check box. Here are the steps:

1. Click Start, and then click Control Panel.
2. Click Network and Internet connections, and then click Network Connections.
3. Right-click the icon for the network or Internet connection, and then click Properties.
4. Clear the QoS Packet Scheduler check box, and then restart the computer.

For more information on QoS, please go to:
http://www.microsoft.com/whdc/hwdev/tech/network/qos/default.mspx