Messenger 5.0 Continuous install

[Glen]

For some reason after upgrading to Messenger 5.0,
everytime I open a PDF file, messenger starts in a cycle
of continuously trying to install. I have to hit Cancel
approximately 10 times before it will allow Adobe to
run. Any ideas?

 

[josho]

Glen,

That sounds similar to the problem I had. Check the thread
entitled,"Repairing or re-installing Windows Messenger 5 gives error
message." It will involve deleting Messenger 5, which (according to
Jonathan), has occasional problems with Windows Installer.

--Josh

 

[Jonathan Kay [MVP]]

Greetings Glen,

To fix this, firstly, make sure that Windows Messenger 5 and MSN Messenger 6 are both closed.
You may
even want to load up the Task Manager (press Ctrl-Alt-Del or right-click in the taskbar and
choose Task Manager) and make sure that msmsgs.exe and msnmsgr.exe are not running.

Then uninstall Windows Messenger 5 by clicking Start, then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Greetings Glen,

To fix this, firstly, make sure that Windows Messenger 5 and MSN Messenger 6 are both closed.
You may
even want to load up the Task Manager (press Ctrl-Alt-Del or right-click in the taskbar and
choose Task Manager) and make sure that msmsgs.exe and msnmsgr.exe are not running.

Then uninstall Windows Messenger 5 by clicking Start, then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.