message when booting on notebook with xp home

[gordon]

hi

My friend has an acer notebook that gets the following message when her
boots ""We apologise for the inconvenience but windows did not start
successfully...."

reagrdless of the choice he makes he continues to get to this screen

Do i need to do a repair from his xp cd and if so, how should i do that?

thanks

doug

 

[Frank Saunders, MS-MVP OE]

hi

My friend has an acer notebook that gets the following message when
her boots ""We apologise for the inconvenience but windows did not
start successfully...."

reagrdless of the choice he makes he continues to get to this screen

Do i need to do a repair from his xp cd and if so, how should i do
that?

thanks

doug

It's probably caused by malware.
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--
Frank Saunders, MS-MVP OE
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