message stuck in Outbox

J

jane unwin

Message only partially sent and transmission cannot now be completed -
following error appears: timed out waiting for server. Other messages
can be sent so it is not a server probably - it's frozen somehow.


And, cannot delete, or open - message appears " Outlook has already
begun transmitting this message"

How can I get rid of this partially sent message?
 
V

VanguardLH

jane unwin said:
Message only partially sent and transmission cannot now be completed -
following error appears: timed out waiting for server. Other
messages
can be sent so it is not a server probably - it's frozen somehow.


And, cannot delete, or open - message appears " Outlook has
already
begun transmitting this message"

How can I get rid of this partially sent message?


- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe"). This ensures no
plug-ins get loaded when Outlook is loaded. Reloading Outlook in offline
mode means it won't touch the stuck item. If Outlook ever touches the
item, you cannot delete it.
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Exit Outlook.
- Reload Outlook.
 

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