Message stuck in outbox

[Guest]

Hi,

When using windows mail with Vista, about once a month or so I keep getting
a problem where a message becomes stuck in my outbox. When this happens I
cannot then send any emails, they back up in the outbox, and ther appears to
be absolutely nothing I can do to get rid of the message that is stuck in the
outbox. When I try to delete it I get the message "an unknown error has
occurred"

I have had to create new user profiles and start from scratch and don't want
to keep having to do this, can anyone help with some advice?

 

[Julian]

Hi,

When using windows mail with Vista, about once a month or so I keep
getting
a problem where a message becomes stuck in my outbox. When this happens I
cannot then send any emails, they back up in the outbox, and ther appears
to
be absolutely nothing I can do to get rid of the message that is stuck in
the
outbox. When I try to delete it I get the message "an unknown error has
occurred"

I have had to create new user profiles and start from scratch and don't
want
to keep having to do this, can anyone help with some advice?

This utility http://www.oehelp.com/WMUtil/Default.aspx will clear
the outbox IF you follow all the instructions.

Following that, M$ have a hotfix http://support.microsoft.com/kb/941090

Thirdly... if you are a Norton of McAfee antivirus victim you
are strongly advised to escape current and future vulnerability
uninstalling it entirely and using a free Vista/Windows Mail
alternative such as Avast.

 

[Guest]

Thanks Julian,

Have used the UMUtil download software and it worked first time, has saved
me a lot of grief.

Cheers
KK

 

[Guest]

WMUtil worked great. Thanks.

This utility http://www.oehelp.com/WMUtil/Default.aspx will clear
the outbox IF you follow all the instructions.

Following that, M$ have a hotfix http://support.microsoft.com/kb/941090

Thirdly... if you are a Norton of McAfee antivirus victim you
are strongly advised to escape current and future vulnerability
uninstalling it entirely and using a free Vista/Windows Mail
alternative such as Avast.