G
Guest
I bought a Windows XP Proffessional CD for my Laptop, via Amazon, from the
seller, 'software-trader', for which I paid £79.99 +£3.23pp. Shortly
thereafter the Laptop was broken beyond repair.
I then bought a refurbished Laptop which arrived with XP already installed
and with the instuctions that the programme was installed just for testing
purposes and should be replaced.
I therefor used the XP CD that I had bought for my, now defunct, original
Laptop.
This seemed to work OK, until recently when I accepted a security download
from Microsoft. Now, everytime I go online, I am cursed with the message "
this software is illegal".
When I tried to get help from Microsoft, I was informed that I did not
qualify for assistance.
I tried to contact the seller via the link on the receipt from Amazon, to no
avail. I then told Amazon about the problem and asked them for an address.
They informed me that as it had gone past the 60 days, they could not assist
me.
I am retired and spend much time with my Laptop, to keep me occupied. As a
Pensioner, I really can't afford to buy another copy of the aforementioned,
therefor
any helpfull advice would be appreciated.
John R.
seller, 'software-trader', for which I paid £79.99 +£3.23pp. Shortly
thereafter the Laptop was broken beyond repair.
I then bought a refurbished Laptop which arrived with XP already installed
and with the instuctions that the programme was installed just for testing
purposes and should be replaced.
I therefor used the XP CD that I had bought for my, now defunct, original
Laptop.
This seemed to work OK, until recently when I accepted a security download
from Microsoft. Now, everytime I go online, I am cursed with the message "
this software is illegal".
When I tried to get help from Microsoft, I was informed that I did not
qualify for assistance.
I tried to contact the seller via the link on the receipt from Amazon, to no
avail. I then told Amazon about the problem and asked them for an address.
They informed me that as it had gone past the 60 days, they could not assist
me.
I am retired and spend much time with my Laptop, to keep me occupied. As a
Pensioner, I really can't afford to buy another copy of the aforementioned,
therefor
any helpfull advice would be appreciated.
John R.