message on startup, looking for "copy"

[susan]

Recently, after using the computer for about a year, I am
getting a message on start up (win xp home) when the
machine is loading the tray stuff, that says it can't
find the program named "copy"... and I need to click OK
for the window to close and start up to continue.
Any one know what this is and how I get rid of it?
Much thanks.
Susan

 

[Kirk Leeson [MSFT]]

Hello,

Here's some thoughts:

Once you're in Windows click "Start" and then "Run", type MSCONFIG, and hit
Enter. This will open up the MSConfig application. Look at the Startup
tab. That lists everything that will be starting up by default. Uncheck
everything in that list and reboot. Does the error go away? If so then
it's one of those programs, and you can use MSConfig to narrow it down and
figure out what's causing it.

I also see some information that might indicate this is a virus. Are you
having any other issues once you're in Windows? Here's one article:

311446 You Cannot Start Programs (.exe Files) When Your Computer Is Infected
http://support.microsoft.com/?id=311446

Other information I have talks about the Navidad or W32.blebla.b.worm, or
the Swen.a worm. Information on the Swen worm is at
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]
I would start with the MSConfig and see what happens with that, and then
possibly start looking at the virus possibility.

Thanks!

- Kirk
--
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Kirk Leeson [Microsoft]

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