message 0X800CCC92

[Guest]

I have running system Microsoft XP and Office PRO 2003. I have been running
Office Pro 2003 for 2 years with no trouble or server, program changes on
this system until today. My fiisrt problem ; You don't have approriate
permission to preform this operation when I hit the send/receive tab was
cured by renameing the the SRS file as discribed by another writer here. Now
I get a whole new message when I hit the send/receive tab: Task
'POP3.arkwest.com-Receiving 'reported error (0x800CCC92) :'Your e-mail server
rejected your login. Verify your user name and password in your account
properties, Under Tools, click e-mail accounts. The server responded: -ERR
POP3:Invalaid password or username (check case)'
I have checked and all is as it has always been and my server says it should
be but still I get the message and no e-mail. Can you please tell me in
simple terms what I might do to fix this? Thank you.

 

[Guest]

Consult with your Internet Provider and see what changed. Did you mistakenly
have your Caps Lock on when you set up up your acct or filled in your
password? Check case means you might have small caps instead of large or vice
versa. Also ask them about your SRS file change. That might have changed
something in error. I'd undo what you did there. Also--You can set up another
acct with all the correct settings and see if that works, then delete the
corrupt acct.

 

[Guest]

Consult with your Internet Provider and see what changed. Did you mistakenly
have your Caps Lock on when you set up up your acct or filled in your
password? Check case means you might have small caps instead of large or vice
versa. Also ask them about your SRS file change. That might have changed
something in error. I'd undo what you did there. Also--You can set up another
acct with all the correct settings and see if that works, then delete the
corrupt acct.

 

[Guest]

Thank you Mary, I contacted my provider and verified my user name and
password. I set a second account in Outlook Office Pro 2003 and set it to
primary, I also ran the test and it went fine and connected but the
send/receive button on Outlook still does the same thing. I hit it, it sends
my emails and then trys to receive them, at this point it asks for my
password on a pop-up twice and gives me the same error message. My internet
provider says this is an Outlook problem and they can not help me. I am
curantly bandaiding the need to receive my email thru yahoo's POP3 service
but I really hate not having Office pro.

 

[Guest]

Thank you Mary, I contacted my provider and verified my user name and
password. I set a second account in Outlook Office Pro 2003 and set it to
primary, I also ran the test and it went fine and connected but the
send/receive button on Outlook still does the same thing. I hit it, it sends
my emails and then trys to receive them, at this point it asks for my
password on a pop-up twice and gives me the same error message. My internet
provider says this is an Outlook problem and they can not help me. I am
curantly bandaiding the need to receive my email thru yahoo's POP3 service
but I really hate not having Office pro.

 

[Guest]

I have the same problem.

I recently recovered by entire computer system. Outlook 2003 SP2 has been
installed on my windows MCE computer, and it worked properly using one pop3
account.

Then I added two more pop3 accounts and I can send but not receive in any of
the three accounts (including the one that used to work). As I have to log
into my smtp server to send using my e-mail and password, then I know I have
the correct account settings and passwords.

I am currently not running and any virus software (not reinstalled yet).
Windows firewall is on. I also spent a long time adding my old e-mails (from
teh recovered computer) to the new inbox. Since doing that, it has stopped
receiving.

Any suggestions? I can download e-mail to a different computer, so it
appears to be just this one with problems.