Menu Bar in Windows Explorer AND IE - gone!

M

mscdex

I was recently trying out a product called "jv16 Powertools" and I
believe it may have messed up my windows & internet explorer partially.
I also recall uninstalling the "red swoosh client" and it had asked to
close out all open IE windows, so I'm not sure which one did it.

Basically, the entire menu toolbar is gone. It's not hidden or anything
like that, it's just gone.

I've tried doing "sfc /scannow" and going to winnt/inf/ and
right-clicking on ie.inf and clicking install, and neither of those do
anything. I have also tried the registry solution where you are to
remove the itblayout registry entry, but those aren't there to begin
with.

I'm running XP SP2.

Here's a screenshot of what is happening to me:
http://communitypage.net/explorer.jpg

The same kinda thing happens in IE, except there isn't the big white
space, there is no placeholder for the menu bar at all.

Also - I tried installing the IE7 Beta2 tonight, hoping that would fix
things, but even that is missing the menu at the top, I was able to get
a menu in IE7 by right clicking on the toolbar in there and selecting
classic menu. But not exactly a fix for my problem.


Anyone have any ideas?
 
M

mscdex

I just tried all the methods you mentioned and still the same thing.

Any other painless suggestions without having to do something drastic?
 
R

Ramesh, MS-MVP

From the screenshot, it appear to me that a vital DLL (might be
browselc.dll) is corrupt. See if running SFC /SCANNOW helps.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Yes, tried that one too.
 
W

Wesley Vogel

Hi Ramesh,

I'm really curious about what caused this.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
W

Wesley Vogel

Hmm. Thanks, Ramesh.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Ramesh said:
We came across this question before, Wes. Last time I could not resolve
the problem.

http://groups.google.com/group/micr...SELC.DLL+ramesh+david&rnum=1#16d9e7532776f641
The master also participated in that.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi Ramesh,

I'm really curious about what caused this.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Ramesh said:
From the screenshot, it appear to me that a vital DLL (might be
browselc.dll) is corrupt. See if running SFC /SCANNOW helps.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Yes, tried that one too.
Click to expand...
Click to expand...
 
F

FlyTaggart

Ramesh is right, you have a corrupt or missing file...browselc.dll

Search your computer for the file and there should be another in an
unistall or service pack location...either way copy it to your
windows/system32 directory, reboot, and your menu bar will return. I
know because I just did it!!
 
R

Ramesh, MS-MVP

Thanks for the feedback FlyTaggart.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh is right, you have a corrupt or missing file...browselc.dll

Search your computer for the file and there should be another in an
unistall or service pack location...either way copy it to your
windows/system32 directory, reboot, and your menu bar will return. I
know because I just did it!!
 
M

mscdex

I just tried that and still no luck. I had to reboot into safe mode
(command prompt) to copy over the existing browselc.dll in the system32
folder. I replaced it and the one in the dllcache, and still no menu
bar.
 
R

Ramesh, MS-MVP

Perhaps running SFC /Scannow will help?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I just tried that and still no luck. I had to reboot into safe mode
(command prompt) to copy over the existing browselc.dll in the system32
folder. I replaced it and the one in the dllcache, and still no menu
bar.
 
M

mscdex

SFC /Scannow does not doing anything either. It shows that it's
scanning the system files, but the window disappears after that and
does nothing.
 

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