Memory Upgrade crashed Win XP Pro?

[Guest]

I have an HP XG833. It came with 64meg of ram and Win ME. I upgraded to 256
meg ram and did a clean install of Win XP Pro (retail). The system works fine
(even though it is an older processor.) The issue is that I then added an
additional 256 meg ram chip. (exact duplicate of the first) bringing the
system to its limit of 512. The MB/BIOS starts just fine and the BIOS can see
the new ram. However I'm now thrown into the cycle of never ending restarts
as though I installed a new Mother Board. I've never had this happen with a
memory upgrade. This happens LOTS of times when moving a hard drive to a new
machine or replacing mother boards. Is there a fix, or another clean install
… YUK!

 

[Guest]

Is it possible that the new ram is defective?
How about booting with new ram only installed?
Maybe use memory check software.
http://www.memtest86.com/

Do you have to enter bios to tell system another chip is installed?
Are positive they are the same type?



http://h10025.www1.hp.com/ewfrf/wc/...me=bph06437&product=57754&dlc=en&lang=en#N518
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph03886&product=57754&dlc=en&lang=en

 

[Rick \Nutcase\ Rogers]

Hi,

Try it with just the new stick. If it runs properly, that means the old and
new are not compatible with each other - even if they are both fine
independently.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Richard Urban]

The new and the old RAM must have the same clock specifications, as well as
the general spec of say PC3200. Check your specs. If the old RAM is
considered as clock 2.5, and the new RAM is clock 3 you may have these
problems, as clock 2.5 is a higher spec RAM.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Guest]

I truly appreciate your response to my question. I should have stated in my
original question that I have tried both memory modules separately and
together. They are both the same exact chips from Crucial.com. The same part
numbers exactly. Both chips are good. That’s what seams to be throwing me.

Thanks again for your response.

 

[Guest]

I truly appreciate your response to my question. I should have stated in my
original question that I have tried both memory modules separately and
together. They are both the same exact chips from Crucial.com. The same part
numbers exactly. Both chips are good. That’s what seams to be throwing me.

Thanks again for your response.

 

[Guest]

I truly appreciate your response to my question. I should have stated in my
original question that I have tried both memory modules separately and
together. They are both the same exact chips from Crucial.com. The same part
numbers exactly. Both chips are good. That’s what seams to be throwing me.

Thanks again for your response.

 

[Ken Blake, MVP]

I have an HP XG833. It came with 64meg of ram and Win ME. I upgraded
to 256 meg ram and did a clean install of Win XP Pro (retail). The
system works fine (even though it is an older processor.) The issue
is that I then added an additional 256 meg ram chip. (exact duplicate
of the first) bringing the system to its limit of 512. The MB/BIOS
starts just fine and the BIOS can see the new ram. However I'm now
thrown into the cycle of never ending restarts as though I installed
a new Mother Board. I've never had this happen with a memory upgrade.
This happens LOTS of times when moving a hard drive to a new machine
or replacing mother boards. Is there a fix, or another clean install

A clean installation is highly unlikely to help. This is a a hardware issue,
not a WIndows one. You say the added RAM module is an exact duplicate of the
first, but almost certainly either that isn't quite true or the new module
is defective.

 

[Richard Urban]

Crucial RAM has a lifetime warranty, as long as you chose your RAM using
their RAM configurator. If you free lanced, and just bought RAM that you
thought was OK, it doesn't apply. Call them!

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Plato]

Crucial RAM has a lifetime warranty, as long as you chose your RAM using
their RAM configurator. If you free lanced, and just bought RAM that you
thought was OK, it doesn't apply. Call them!

I agree. If you buy what they suggest, you are pretty much covered. For
example, I recently had to add a gig of ram to a pc. I _wanted_ to just
add a single 1, gig stick, but Crucial recommended 2, 512 sticks for
that specific mobo, so I went with it.

 

[Jonny]

Agreed. A likely source of the problem is on RAM modules SPD is interpreted
as one spec, and the other another spec. Even though advertised as
identical.

 

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